Shop Cradlewise

Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it
  • Quick, easy, and frustration-free claims
Cover this product:
2-Year Protection Plan $43.99
3-Year Protection Plan $57.99
Cover all of your eligible devices:
Complete Protect: One plan covers all past and future eligible purchases (Best Value) $16.99/month

Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it
  • Quick, easy, and frustration-free claims
Cover this product:

Product Protection by Asurion, LLC

  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

Product Protection by Asurion, LLC

  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

Product Protection by Asurion, LLC

  • BEST VALUE: Protect all your eligible Amazon purchases including: tech, tools, appliances, furniture and more. All for one low monthly price.
  • PAST AND FUTURE PROTECTION: Covers malfunctions and failures, plus drops or spills for eligible portable items. Protection begins immediately for eligible purchases from the past 90 days, plus all eligible future purchases (products used commercially are excluded).
  • TRUSTED CYBERSECURITY: Digital security with scam detection for emails and texts.
  • EASY CLAIMS: File in minutes at www.asurion.com/amazon for fast repair or reimbursement - up to the purchase price.
  • NO HIDDEN FEES. CANCEL ANYTIME: Up to $5,000 in total claims per 12-month period. Your plan renews monthly until canceled (coupons applied at checkout don’t renew monthly).

Product Protection by Asurion, LLC

Please ensure you are not covered by existing insurance
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Cover this product:
2-Year Protection Plan
$43.99
3-Year Protection Plan
$57.99
Complete Protect: One plan covers all past and future eligible purchases (Best Value)
$16.99/month
Buy New
$440.99
FREE delivery Thursday, November 19
Ships from: Trends Goods Renewed
Sold by: Trends Goods Renewed
FREE delivery Thursday, November 19. Details
Or fastest delivery November 17 - 18. Details
In Stock
$$440.99 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$440.99
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Returns
Returnable until Jan 31, 2027
Returnable until Jan 31, 2027
For the 2026 holiday season, eligible items purchased between November 1 and December 31, 2026 can be returned until January 31, 2027.
Quick refund
Usually issued within 24 hours. See exceptions
Shipping fee
May apply, not eligible for free return. See details
Convenient dropoff
At any of our 50,000 US locations.
See return policy
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Include
Add a protection plan:
Sorry, your monthly warranty plan was removed because these plans are currently only available for single-item orders.
Add to your order

2-Year Floorcare Extended Protection Plan

from Asurion, LLC
$43.99
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

3-Year Floorcare Extended Protection Plan

from Asurion, LLC
$57.99
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

Complete Protect: One plan covers eligible past & future Amazon Purchases

from Asurion, LLC
$16.99/month
  • BEST VALUE: Protect all your eligible Amazon purchases including: tech, tools, appliances, furniture and more. All for one low monthly price.
  • PAST AND FUTURE PROTECTION: Covers malfunctions and failures, plus drops or spills for eligible portable items. Protection begins immediately for eligible purchases from the past 90 days, plus all eligible future purchases (products used commercially are excluded).
  • TRUSTED CYBERSECURITY: Digital security with scam detection for emails and texts.
  • EASY CLAIMS: File in minutes at www.asurion.com/amazon for fast repair or reimbursement - up to the purchase price.
  • NO HIDDEN FEES. CANCEL ANYTIME: Up to $5,000 in total claims per 12-month period. Your plan renews monthly until canceled (coupons applied at checkout don’t renew monthly).
FREE delivery Friday, November 20
Or Prime members get FREE delivery Tomorrow, November 16. Order within 11 hrs 5 mins. Join Prime
In Stock
$$440.99 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$440.99
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Ships from
Amazon
Amazon
Ships from
Amazon
Returns
FREE refund/replacement until Jan 31, 2027
FREE refund/replacement until Jan 31, 2027
For the 2026 holiday season, eligible items purchased between November 1 and December 31, 2026 can be returned until January 31, 2027.
Quick refund
Usually issued within 24 hours. See exceptions
FREE return
At least one free return option available.
Convenient dropoff
At any of our 50,000 US locations.
See return policy
Support
Product support included
What's Product Support?
In the event your product doesn't work as expected or you need help using it, Amazon offers free product support options such as live phone/chat with an Amazon associate, manufacturer contact information, step-by-step troubleshooting guides, and help videos. By solving product issues, we help the planet by extending the life of products. Availability of support options differ by product and country. Learn more
Packaging
Ships in product packaging
black leaf Ships in product packaging

This item has been tested to certify it can ship safely in its original box or bag to avoid unnecessary packaging. Since 2015, we have reduced the weight of outbound packaging per shipment by 41% on average, that’s over 2 million tons of packaging material.

If you still require Amazon packaging for this item, choose "Ship in Amazon packaging" at checkout. Learn more
Gift options
Available at checkout
Available at checkout This item is a gift. Change
At checkout, you can add a custom message, a gift receipt for easy returns and have the item gift-wrapped
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Seller Certifications:Minority-Owned Business
Include
Add a protection plan:
Sorry, your monthly warranty plan was removed because these plans are currently only available for single-item orders.
Add to your order

2-Year Floorcare Extended Protection Plan

from Asurion, LLC
$43.99
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

3-Year Floorcare Extended Protection Plan

from Asurion, LLC
$57.99
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

Complete Protect: One plan covers eligible past & future Amazon Purchases

from Asurion, LLC
$16.99/month
  • BEST VALUE: Protect all your eligible Amazon purchases including: tech, tools, appliances, furniture and more. All for one low monthly price.
  • PAST AND FUTURE PROTECTION: Covers malfunctions and failures, plus drops or spills for eligible portable items. Protection begins immediately for eligible purchases from the past 90 days, plus all eligible future purchases (products used commercially are excluded).
  • TRUSTED CYBERSECURITY: Digital security with scam detection for emails and texts.
  • EASY CLAIMS: File in minutes at www.asurion.com/amazon for fast repair or reimbursement - up to the purchase price.
  • NO HIDDEN FEES. CANCEL ANYTIME: Up to $5,000 in total claims per 12-month period. Your plan renews monthly until canceled (coupons applied at checkout don’t renew monthly).
FREE Returns
Minor cosmetic damage on top, front or side of the item. Minor cosmetic damage on bottom or back of the item. Minor cosmetic damage in interior of the item. Item will come in original packaging.
Only 1 left in stock - order soon.
$$440.99 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$440.99
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Added to

Sorry, there was a problem.

There was an error retrieving your Wish Lists. Please try again.

Sorry, there was a problem.

List unavailable.
  • Shark AI Ultra Robot Vacuum, Black/Silver, Carpet and Hard Floors, AV2511AE | Matrix Clean Navigation for Carpet, Hard Floors & Pet Hair, HEPA, Powerful Suction, Anti-Hair Wrap, LiDAR Mapping, Wi-Fi
  • 17 VIDEOS

Shark AI Ultra Robot Vacuum, Black/Silver, Carpet and Hard Floors, AV2511AE

Matrix Clean Navigation for Carpet, Hard Floors & Pet Hair, HEPA, Powerful Suction, Anti-Hair Wrap, LiDAR Mapping, Wi-Fi
4.0 out of 5 stars (34,758)
Amazon's Choice highlights highly rated, well-priced products available to ship immediately.
Amazon's Choice

$440.99
Available at a lower price from other sellers that may not offer free Prime shipping.
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.
Color: White/Black
{"desktop_buybox_group_1":[{"displayPrice":"$440.99","priceAmount":440.99,"currencySymbol":"$","integerValue":"440","decimalSeparator":".","fractionalValue":"99","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"jHjvQQujwg%2F4R4fXVxRz%2Bjveew0XitJ7aRRWNXeSEkHFLQJ6pEqDPYPmcW5mGGgYOinRIUkzdziHHTMJ4PgyQwkyULs964rP9j%2F8I2ql52WcXDwsIyXUGAkv2rYF0ACXc%2FCbD049r9lQ7ppBhAywA9rUydGCv2HYxepZg7cWJShS%2FZ1CohnhtoqCyRcw%2FAXSoWheD%2BGdz4k%3D","locale":"en-US","buyingOptionType":"NEW","aapiBuyingOptionIndex":0}, {"displayPrice":"$448.60","priceAmount":448.60,"currencySymbol":"$","integerValue":"448","decimalSeparator":".","fractionalValue":"60","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"jHjvQQujwg%2F4R4fXVxRz%2Bjveew0XitJ74tlhJPK8kn2oNasibUqTmoEtWdDZhwqmznlv9l9XQ2OdbgVe%2F%2BBExnjbSz8K3q5MUpV%2B3Z2rJTPMsOPGtkU4b8p3sieTce2gbm1v0O3YZ9mbECJHkEbmwPCAiR2vLgwqcCkHIputymAXHXm0Fj354mttifDd%2FvTs","locale":"en-US","buyingOptionType":"NEW","aapiBuyingOptionIndex":1}, {"displayPrice":"$225.09","priceAmount":225.09,"currencySymbol":"$","integerValue":"225","decimalSeparator":".","fractionalValue":"09","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"jHjvQQujwg%2F4R4fXVxRz%2Bjveew0XitJ7RodeojpIqZQTkZwB1TFNOsfSmc%2BzoqqAfdkYg1NkgVRGCxKqRoW5e0Ync3KqlduczCO4XKP%2FHNdnWm5HBRzk5Jyve9Hc%2BGnkh%2BERGHlyoKeF5x%2BapVCNt3uWaREMLuhy64WFmIYKWZ4ZHvq2Eh0pFTIjq%2FaSGD7O","locale":"en-US","buyingOptionType":"USED","aapiBuyingOptionIndex":2}]}

Purchase options and add-ons

No service available

About this item

  • HIGH SUCTION POWER: Shark's powerful suction captures dirt, debris, and pet hair across all surfaces—carpets and hard floors alike—making this robot vacuum the ultimate solution for deep, everyday cleaning.​
  • MATRIX CLEAN ROBOT VACUUM: Matrix Clean uses a precision grid pattern to take multiple passes over messes, ensuring complete whole-home coverage and delivering a visibly deeper clean, every time.​
  • SELF-EMPTYING FOR 60 DAYS: The bagless base holds up to 60 days of dirt and debris—no disposal bags needed. Enjoy a self-emptying robot vacuum cleaner built for long-lasting convenience.​
  • PERFECT FOR HOMES WITH PETS: Designed for pet owners, this robot vacuum combines strong suction, a self-cleaning brushroll, and a bagless self-empty base to tackle fur and allergens with ease.​
  • RECHARGE & RESUME: Up to 90 minutes of runtime. When the battery runs low, your Shark robot returns to the dock, recharges, and resumes where it left off—delivering uninterrupted robotic vacuum coverage.​
  • SELF-CLEANING BRUSHROLL TECHNOLOGY: The self-cleaning brushroll lifts debris, dirt, and hair from carpets and hard floors, helping to prevent hair wrap while delivering powerful, uninterrupted performance.​
  • PRECISION HOME MAPPING: 360° LiDAR navigation quickly maps your space and adapts to everyday changes, delivering efficient, accurate cleaning with object detection and whole-home navigation, even in the dark.​

Frequently bought together

This item: Shark AI Ultra Robot Vacuum, Black/Silver, Carpet and Hard Floors, AV2511AE | Matrix Clean Navigation for Carpet, Hard Floors & Pet Hair, HEPA, Powerful Suction, Anti-Hair Wrap, LiDAR Mapping, Wi-Fi
$440.99
Only 3 left in stock - order soon.
Sold by Better Deals Online and ships from Amazon Fulfillment.
Total price: $00
To see our price, add these items to your cart.
Details
Added to Cart
One of these items ships sooner than the other.
Choose items to buy together.

From the brand


From the manufacturer

AV2511AE
AV2511AE
AV2511AE
AV2511AE
AV2511AE
AV2511AE
AV2511AE

Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here. [PDF ]

Feedback

Shark AI Ultra Robot Vacuum, Black/Silver, Carpet and Hard Floors, AV2511AE | Matrix Clean Navigation for Carpet, Hard Floors & Pet Hair, HEPA, Powerful Suction, Anti-Hair Wrap, LiDAR Mapping, Wi-Fi


Found a lower price? Let us know. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive.

Where did you see a lower price?

Price Availability
/
/
/
/
Please sign in to provide feedback.

Product Description

The Shark® AI Robot Self-Empty XL combines the latest innovations for a whole-home clean you can't get from any other robot. Its bagless self-empty base holds up to 2 months of dirt and debris so you don’t have to empty the dustbin every day. With incredible Shark suction, this robot can tackle all types of debris on both hardwood and carpet floors. With Matrix Clean, target specific rooms or spots by simply tapping the SharkClean® app and the Shark AI Ultra™ Robot will increase its suction and thoroughly clean targeted areas. Collisions and scuff marks are a thing of the past; with advanced 360° LiDAR, this robot can precisely clean your home while avoiding walls, furniture, or other objects. 360 LiDAR vision enables the robot to navigate in all light conditions, including at night. Enjoy convenient control with the app or kick back and automate your cleaning experience with hands-free voice control using Amazon Alexa or Google Assistant. With the combination of a 120-minute runtime and the Recharge and Resume feature, where your robot returns to the base, recharges, and can pick up where it left off, you’ll know the job will always get done.

Top Brand: Shark

Highly Rated
100K+ customers rate items from this brand highly
Trending
100K+ orders for this brand in past 3 months
Low Returns
Customers usually keep items from this brand

Brands in this category on Amazon

Customer reviews

4 out of 5 stars
34,758 global ratings

Customers say

Customers praise the robotic vacuum's cleaning performance, particularly its ability to pick up dog hair, and appreciate its accurate mapping capabilities. However, the vacuum's reliability is concerning as many report it stops working after two weeks. Moreover, customers disagree on the vacuum's noise level, with some finding it quieter than expected while others consider it too loud. Additionally, connectivity issues are significant, with customers reporting problems with phone and WiFi connections. The performance and value for money receive mixed reviews, with some finding it impressive while others consider it a waste of money.
AI Generated from the text of customer reviews

Select to learn more

4975 customers mention performance, 3598 positive, 1377 negative
Customers have mixed opinions about the vacuum cleaner's performance, with some finding it great and highly recommending it, while others describe it as junk and express disappointment.
...This vacuum is amazing it is quieter than the Roomba. It empties itself and it goes over our thick area rugs that our old one never could.Read more
It is a great vacuum. I vacuum the main living space every day and the rest once a week. I have cats and it does a great job picking up the hair....Read more
I'm very disappointed that the sensors broke after just 17 months of use, right after the one-year warranty expired....Read more
...If you’re animal free, it’s a great product. You just have to rescue it from behind the toilet every now and again.Read more
3619 customers mention cleaning performance, 2665 positive, 954 negative
Customers are satisfied with the vacuum's cleaning performance, noting that it does a great job and leaves floors spotless, while effectively picking up dog hair and other debris.
Best robot vacuum owned to date. Why? Cleans great. Picks up dog hair without leaving hair clumps. No bag disposal. Very quiet. Slim design....Read more
...It cleans well. I have a German Shepherd & needed something to get the hair up daily & even picks up some big leaves.Read more
...It does not clean well and is CONSTANTLY disconnecting from WiFi. I have to reboot and reconnect to the internet multiple times a week....Read more
...It is very quiet and cleans very well. I don't think it does the deepest cleaning as my shark upright, but it is perfect for daily quick cleaning....Read more
2329 customers mention value for money, 1203 positive, 1126 negative
Customers have mixed opinions about the vacuum cleaner's value for money, with some finding it worth the investment while others consider it a waste of money.
...I bought mine when it was on sale for $299 and she is worth every penny. We have 3 messy kiddos and one hairy dog and this vacuum is a life saver....Read more
This is a waste of money.. It gets stuck on everything. Suction power is not great and it would take forever to actually pick something up....Read more
...We have had this for 6 months and can confirm it is worth the money. You can map out your house and select only certain parts you want it to vacuum....Read more
Not worth the money. I’ve had nothing but trouble with this vacuum. It constantly gets stuck on items - rocking chairs, the base of a fan, rugs, etc....Read more
1376 customers mention noise level, 709 positive, 667 negative
Customers have mixed opinions about the vacuum cleaner's noise level, with some finding it quieter than expected while others say it's kind of loud.
This vacuum is good and works well and is quiet, but I can't get the app to work. It crashes as soon as it opens....Read more
Worked well the first 2 weeks. Now brush tangles every use. Used daily. Loud. Too late to return it. Really disappointed as it worked well initially.Read more
Much smarter than previous ones I have tried in the past. Very quiet as well. Only got stuck once so far which actually is a plus....Read more
Very loud and clunky compared to my previous robot vacuum. Rattles and clunks excessively. Sounds cheap....Read more
857 customers mention mapping, 598 positive, 259 negative
Customers appreciate the vacuum's mapping capabilities, noting that it quickly and accurately maps their homes, with one customer highlighting its LiDAR technology.
...Love the spot clean function. Mapping was easy and has a good battery life. I’m considering getting a second one for my basement.Read more
The vacuum mapped my house and worked for a few months. Afterwards, it would only run for 5 minutes at a time before returning to its dock....Read more
...As mentioned earlier, we have two floors. Which leads me to the mapping issues....Read more
Bought this for my mom for Christmas she adores it. It maps out the house and is super helpful for a busy family with a dog....Read more
2094 customers mention reliability, 488 positive, 1606 negative
Customers report significant reliability issues with the vacuum cleaner, with multiple customers noting that it stopped working after just two weeks of use.
Complete garbage. Worked great for a couple months and then stopped working. Tried resetting multiple times and it won’t map the house....Read more
At first this thing was great. However, after just three weeks it stopped working. I got an alert that the lidar sensor was blocked....Read more
Defective. Broke after a year. Left hanging by shark. I’ve spent 4 weeks trying to shark to replace a unit under warranty. They are incompetent....Read more
...The navigation is smart and reliable. The home mapping feature helps it move in efficient cleaning paths rather than bumping around aimlessly....Read more
996 customers mention connectivity, 173 positive, 823 negative
Customers report significant connectivity issues with the vacuum cleaner, noting that it fails to connect to phones or Wi-Fi, disconnects frequently, and stops connecting to the app.
...After 2 month of use, this one quit and will not connect to wifi like the previous model. This is a well documented issue of this brand....Read more
Would not connect to WiFi after an hour with tech support. Use a vacuum with a better app and build qualityRead more
It just won't connect to wifi at first. But it works fine. Now it's not working and I don't know what to do with it.Read more
Picks up dog hair like a champ and works well with Alexa. Occasionally gets stuck on rugs, but overall it’s made my life way easier.Read more
885 customers mention stuck-in, 207 positive, 678 negative
Customers report that the robotic vacuum gets stuck frequently, particularly under furniture and in corners.
...This vacuum constantly runs into things and gets stuck - I had to find it and move it at least 5 times within 30 mins....Read more
Cheap feeling, gets stuck all the time, battery runs out and I have to take it back to the base. If you have animals, do not get this....Read more
The only thing I like about this is the matrix clean. gets stuck on everything Constantly having issues with my rollers....Read more
...It does great on floor vents and doesn't get stuck. It sometimes has troubles with my bathroom rugs but that is rare....Read more
Sign in to see customer reviews.

Product Summary: Shark AI Ultra Robot Vacuum, Black/Silver, Carpet and Hard Floors, AV2511AE | Matrix Clean Navigation for Carpet, Hard Floors & Pet Hair, HEPA, Powerful Suction, Anti-Hair Wrap, LiDAR Mapping, Wi-Fi

From Shark

4.0 out of 5 stars, 34,758 ratings

Customer reviews

50+ bought in past week

Price

One-time purchase: $440.99

One-time purchase: $448.60

Purchasing options

Other sellers

Other sellers

About this Item

  • HIGH SUCTION POWER: Shark's powerful suction captures dirt, debris, and pet hair across all surfaces—carpets and hard floors alike—making this robot vacuum the ultimate solution for deep, everyday cleaning.​
  • MATRIX CLEAN ROBOT VACUUM: Matrix Clean uses a precision grid pattern to take multiple passes over messes, ensuring complete whole-home coverage and delivering a visibly deeper clean, every time.​
  • SELF-EMPTYING FOR 60 DAYS: The bagless base holds up to 60 days of dirt and debris—no disposal bags needed. Enjoy a self-emptying robot vacuum cleaner built for long-lasting convenience.​
  • PERFECT FOR HOMES WITH PETS: Designed for pet owners, this robot vacuum combines strong suction, a self-cleaning brushroll, and a bagless self-empty base to tackle fur and allergens with ease.​
  • RECHARGE & RESUME: Up to 90 minutes of runtime. When the battery runs low, your Shark robot returns to the dock, recharges, and resumes where it left off—delivering uninterrupted robotic vacuum coverage.​
  • SELF-CLEANING BRUSHROLL TECHNOLOGY: The self-cleaning brushroll lifts debris, dirt, and hair from carpets and hard floors, helping to prevent hair wrap while delivering powerful, uninterrupted performance.​
  • PRECISION HOME MAPPING: 360° LiDAR navigation quickly maps your space and adapts to everyday changes, delivering efficient, accurate cleaning with object detection and whole-home navigation, even in the dark.​
  • VOICE & APP CONTROL: Use voice commands via Amazon Alexa or Google Assistant, or control cleanings in the SharkClean app. Schedule, start, or target messes for convenient, hands-free cleaning.​
  • WHAT'S INCLUDED: Shark AI Robot, XL Self-Empty Base, 1 Side Brush, and 1 Filter​

Product Description

The Shark® AI Robot Self-Empty XL combines the latest innovations for a whole-home clean you can't get from any other robot. Its bagless self-empty base holds up to 2 months of dirt and debris so you don’t have to empty the dustbin every day. With incredible Shark suction, this robot can tackle all types of debris on both hardwood and carpet floors. With Matrix Clean, target specific rooms or spots by simply tapping the SharkClean® app and the Shark AI Ultra™ Robot will increase its suction and thoroughly clean targeted areas. Collisions and scuff marks are a thing of the past; with advanced 360° LiDAR, this robot can precisely clean your home while avoiding walls, furniture, or other objects. 360 LiDAR vision enables the robot to navigate in all light conditions, including at night. Enjoy convenient control with the app or kick back and automate your cleaning experience with hands-free voice control using Amazon Alexa or Google Assistant. With the combination of a 120-minute runtime and the Recharge and Resume feature, where your robot returns to the base, recharges, and can pick up where it left off, you’ll know the job will always get done.

Options Available

Color

  • Black
  • Dark Grey
  • Smoke
  • White
  • White/Black
Browse all available options

Feedback

Did you find this product summary feature useful?

Thank you for your feedback
Thank you for your feedback. You selected "Yes, it is useful"
Thank you for your feedback. You selected "No, it is not useful"
Product summary presents key information. Close to see all product details.