Portable tech on the go Discover smart erasable notebooks, bluetooth keyboards, speakers, and more Shop now

Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it
  • Quick, easy, and frustration-free claims
Cover this product:
2-Year Protection Plan $26.99
3-Year Protection Plan $36.99
Cover all of your eligible devices:
Complete Protect: One plan covers all past and future eligible purchases (Great Value) $16.99/month

Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it
  • Quick, easy, and frustration-free claims
Cover this product:

Product Protection by Asurion, LLC

  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

Product Protection by Asurion, LLC

  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

Product Protection by Asurion, LLC

  • BEST VALUE: Protect all your eligible Amazon purchases including: tech, tools, appliances, furniture and more. All for one low monthly price.
  • PAST AND FUTURE PROTECTION: Covers malfunctions and failures, plus drops or spills for eligible portable items. Protection begins immediately for eligible purchases from the past 90 days, plus all eligible future purchases (products used commercially are excluded).
  • TRUSTED CYBERSECURITY: Digital security with scam detection for emails and texts.
  • EASY CLAIMS: File in minutes at www.asurion.com/amazon for fast repair or reimbursement - up to the purchase price.
  • NO HIDDEN FEES. CANCEL ANYTIME: Up to $5,000 in total claims per 12-month period. Your plan renews monthly until canceled (coupons applied at checkout don’t renew monthly).

Product Protection by Asurion, LLC

Please ensure you are not covered by existing insurance
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Cover this product:
2-Year Protection Plan
$26.99
3-Year Protection Plan
$36.99
Complete Protect: One plan covers all past and future eligible purchases (Great Value)
$16.99/month
Enjoy fast, free delivery, exclusive deals, and award-winning movies & TV shows.
$289.99
FREE delivery Tuesday, November 17
Or Prime members get FREE delivery Tomorrow, November 13. Order within 14 hrs 31 mins. Join Prime
In Stock
$$289.99 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$289.99
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Shipper / Seller
Amazon.com
Amazon.com
Shipper / Seller
Amazon.com
Returns
FREE refund/replacement until Jan 31, 2027
FREE refund/replacement until Jan 31, 2027
For the 2026 holiday season, eligible items purchased between November 1 and December 31, 2026 can be returned until January 31, 2027.
Quick refund
Usually issued within 24 hours. See exceptions
FREE return
At least one free return option available.
Convenient dropoff
At any of our 50,000 US locations.
See return policy
Support
Product support included
What's Product Support?
In the event your product doesn't work as expected or you need help using it, Amazon offers free product support options such as live phone/chat with an Amazon associate, manufacturer contact information, step-by-step troubleshooting guides, and help videos. By solving product issues, we help the planet by extending the life of products. Availability of support options differ by product and country. Learn more
Packaging
Ships in product packaging
black leaf Ships in product packaging

This item has been tested to certify it can ship safely in its original box or bag to avoid unnecessary packaging. Since 2015, we have reduced the weight of outbound packaging per shipment by 41% on average, that’s over 2 million tons of packaging material.

If you still require Amazon packaging for this item, choose "Ship in Amazon packaging" at checkout. Learn more
Gift options
Available at checkout
Available at checkout This item is a gift. Change
At checkout, you can add a custom message, a gift receipt for easy returns and have the item gift-wrapped
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Include
Add a protection plan:
Sorry, your monthly warranty plan was removed because these plans are currently only available for single-item orders.
Add to your order

2-Year Floorcare Extended Protection Plan

from Asurion, LLC
4.5 (2759)
$26.99
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Learn more

3-Year Floorcare Extended Protection Plan

from Asurion, LLC
4.4 (2421)
$36.99
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Learn more

Complete Protect: One plan covers eligible past & future Amazon Purchases

from Asurion, LLC
4.3 (11671)
$16.99/month
  • BEST VALUE: Protect all your eligible Amazon purchases including: tech, tools, appliances, furniture and more. All for one low monthly price.
  • PAST AND FUTURE PROTECTION: Covers malfunctions and failures, plus drops or spills for eligible portable items. Protection begins immediately for eligible purchases from the past 90 days, plus all eligible future purchases (products used commercially are excluded).
  • TRUSTED CYBERSECURITY: Digital security with scam detection for emails and texts.
  • EASY CLAIMS: File in minutes at www.asurion.com/amazon for fast repair or reimbursement - up to the purchase price.
  • NO HIDDEN FEES. CANCEL ANYTIME: Up to $5,000 in total claims per 12-month period. Your plan renews monthly until canceled (coupons applied at checkout don’t renew monthly).
Learn more
Added to

Sorry, there was a problem.

There was an error retrieving your Wish Lists. Please try again.

Sorry, there was a problem.

List unavailable.
  • Shark AV2501AE AI Robot Vacuum with XL HEPA Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi Connected, Carpet & Hard Floor, Black
  • 20 VIDEOS

Shark AV2501AE AI Robot Vacuum with XL HEPA Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi Connected, Carpet & Hard Floor, Black

4.0 out of 5 stars (31,703)
Limited time deal NO_OF_HOURS hours NO_OF_MINUTES minutes Limited time deal NO_OF_MINUTES minutes Limited time deal NO_OF_MINUTES minutes NO_OF_SECONDS seconds Limited time deal NO_OF_SECONDS seconds Limited time deal
$289.99 with 33 percent savings
Typical price: $432.19
FREE Returns
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.
Color: Black
{"desktop_buybox_group_1":[{"displayPrice":"$289.99","priceAmount":289.99,"currencySymbol":"$","integerValue":"289","decimalSeparator":".","fractionalValue":"99","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"qOMleyHueciZRMWlmTmS2MSX1AqTyUWoK5HvcdBTJex0LHeLzqMcuxMuYLEPA3BwSlzpOyNfGp7opPudqvJT%2B6JLuBHDCtU%2B5DFyEVZESuO%2BaLPcYnHWD2BRvCUC0JGhMLIFaop0M2qbWmBbVdSVkQ%3D%3D","locale":"en-US","buyingOptionType":"NEW","aapiBuyingOptionIndex":0}]}

Purchase options and add-ons

No service available

About this item

  • INCREDIBLE SUCTION: Powerful Shark suction picks up dirt and debris on all floor types—tackling even the toughest of messes in your home.
  • NO SPOTS MISSED: With Matrix Clean Navigation, the vacuum cleans in a precise matrix grid taking multiple passes over dirt and debris for whole home, deep cleaning coverage.
  • IT EMPTIES ITSELF: The bagless, self-emptying base holds up to 60 days of dirt and debris while its true HEPA filtration captures and traps 99.97%* of dust and allergens (*down to .3 microns).
  • PRECISION HOME MAPPING: 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home.
  • PERFECT FOR HOMES WITH PETS: With powerful vacuum suction, Shark’s self-cleaning brushroll, and HEPA filtration system the robot captures pet hair, dust, dander and allergens with ease.
  • HANDS-FREE CONTROL: Set a cleaning schedule, initiate on-demand cleaning, or activate cleans all with sound of your voice using Amazon Alexa or Google Assistant.
  • EXTENDED RUNTIME: Up to 120 minutes of runtime for whole-home cleaning. And with Recharge and Resume, the robot will return to the dock, recharge, and can pick up where it left off.
› See more product details

Frequently bought together

This item: Shark AV2501AE AI Robot Vacuum with XL HEPA Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi Connected, Carpet & Hard Floor, Black
$289.99
Get it as soon as Tuesday, Nov 17
In Stock
Ships from and sold by Amazon.com.
+
Vacuum Replacement Parts for Shark AI AV2501S AV2501AE AV2511AE Robot Vac | Replacement Filter Accessories Kits For Shark AV2
$26.99 ($0.96/count)
Get it as soon as Tuesday, Nov 17
In Stock
Sold by Cailife store and ships from Amazon Fulfillment.
Total price: $00
To see our price, add these items to your cart.
Details
Added to Cart
These items are shipped from and sold by different sellers.
Show details Hide details
Choose items to buy together.

Customers who viewed this item also viewed

Page 1 of 1 Start over
Previous set of slides

  4. Sustainability features

    This product has sustainability features recognized by trusted certifications.
    Carbon impact
    Carbon emissions from the lifecycle of this product were measured, reduced and/or offset.
    As certified by
    ClimatePartner Verified

    ClimatePartner Verified

    ClimatePartner Verified certifies products and services from companies that have calculated their carbon footprint, set reduction targets, implemented reduction measures, and financed certified climate projects. ClimatePartner is an independent certification partner that enables companies to take measurable climate action with full transparency via an individual Climate ID page.

    Certification Number

    CFBWC2

    Climate Pledge Friendly

    Discover more products with sustainability features.Learn more
Next set of slides

From the brand

From the manufacturer

AV2501AE
AV2501AE
AV2501AE
AV2501AE
AV2501AE
AV2501AE
AV2501AE

Product information

Warranty & Support

Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

Feedback

Shark AV2501AE AI Robot Vacuum with XL HEPA Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi Connected, Carpet & Hard Floor, Black

Found a lower price? Let us know. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive.

Where did you see a lower price?
/
/
/
/
Please sign in to provide feedback.

Product Description

The Shark AI Ultra Robot Vacuum combines powerful vacuuming with Matrix Clean Navigation, leaving no spots missed for an whole-home clean. Features include: Shark's powerful suction power, Matrix Clean Navigation for a deeper clean, Precision Home Mapping for an precise cleaning and object avoidance, and a HEPA 60-day capacity self-empty base that'll keep allergens locked in the dust bin with every clean.

WARNING:

CHOKING HAZARD -- Small parts. Not for children under 3 yrs.

Top Brand: Shark

Highly Rated
100K+ customers rate items from this brand highly
Trending
100K+ orders for this brand in past 3 months
Low Returns
Customers usually keep items from this brand

Customer reviews

4 out of 5 stars
31,703 global ratings

Customers say

Customers praise the robotic vacuum's cleaning performance, particularly its ability to pick up dog hair, and appreciate its accurate mapping capabilities. However, the vacuum's reliability is concerning as many report it stops working after two weeks. Moreover, customers disagree on the vacuum's noise level, with some finding it quieter than expected while others consider it too loud. Additionally, connectivity issues are significant, with customers reporting problems with phone and WiFi connections. The performance and value for money receive mixed reviews, with some finding it impressive while others consider it a waste of money.
AI Generated from the text of customer reviews

Select to learn more

3047 customers mention cleaning performance, 2200 positive, 847 negative
Customers are satisfied with the vacuum's cleaning performance, noting that it does a great job and leaves floors spotless, while effectively picking up dog hair and other debris.
Best robot vacuum owned to date. Why? Cleans great. Picks up dog hair without leaving hair clumps. No bag disposal. Very quiet. Slim design....Read more
It cleans well and is very smart, although not smart enough to avoid dog poo lol, but it works great! It leaves my floors really clean and mess free!Read more
...There is only one brush which is constantly falling off. It doesn’t clean well and if I had realized it sooner I would have returned it....Read more
...It is very quiet and cleans very well. I don't think it does the deepest cleaning as my shark upright, but it is perfect for daily quick cleaning....Read more
833 customers mention mapping, 592 positive, 241 negative
Customers appreciate the vacuum's mapping capabilities, noting that it quickly and accurately maps their homes, with one customer highlighting its LiDAR technology.
...Love the spot clean function. Mapping was easy and has a good battery life. I’m considering getting a second one for my basement.Read more
...😂 it mapped my house and allows me to do the whole home or specific rooms which during set up took only minutes and let me label each area however I...Read more
...As mentioned earlier, we have two floors. Which leads me to the mapping issues....Read more
Bought this for my mom for Christmas she adores it. It maps out the house and is super helpful for a busy family with a dog....Read more
4010 customers mention performance, 2771 positive, 1239 negative
Customers have mixed opinions about the vacuum cleaner's performance, with some finding it great and highly recommending it, while others describe it as junk and express disappointment.
This thing is amazing. I got tired of vacuuming on my own every day, so when I saw a really good sale I decided to go for it and try a robot vacuum....Read more
It is a great vacuum. Much better than our previous. However it does get stuck most days, we live in a historic home so our returns are on the floor....Read more
...Other than this issue, it’s a terrific vacuum. I’m very disappointed in this vacuum not lasting longer and becoming completely unusable due to one...Read more
Great product - impressed about how much pet hair it picks up ------ as a senior says me from carrying the large vacuum upstairs - now "Kirby" can...Read more
1926 customers mention value for money, 943 positive, 983 negative
Customers have mixed opinions about the vacuum cleaner's value for money, with some finding it worth the investment while others consider it a waste of money.
...It just blinks lights at me. Waste of money. Oh and the app has a “get help” section but you have to pick your machine and this one isn’t even listed.Read more
...Even if I only get a year out of this one too, it's worth every penny to me because it's hard having a full-time job, a farm, house pets, AND being...Read more
Not worth the money. I’ve had nothing but trouble with this vacuum. It constantly gets stuck on items - rocking chairs, the base of a fan, rugs, etc....Read more
...We have had this for 6 months and can confirm it is worth the money. You can map out your house and select only certain parts you want it to vacuum....Read more
1200 customers mention noise level, 583 positive, 617 negative
Customers have mixed opinions about the vacuum cleaner's noise level, with some finding it quieter than expected while others say it's kind of loud.
Worked well the first 2 weeks. Now brush tangles every use. Used daily. Loud. Too late to return it. Really disappointed as it worked well initially.Read more
...Well this one is absolutely perfect, does a great job, quiet, easy to set up. Highly recommend! Even got several other people to purchase this one.Read more
...Once I started the use of the robot vac itself, it is very noisy. Last shark robot vac was super quiet so I am so disappointed.Read more
Very quiet. My only complaint is that it has a higher profile than the one I replaced. It does not fit under many of my tables, chairs, and bookcases.Read more
1992 customers mention reliability, 471 positive, 1521 negative
Customers report significant reliability issues with the vacuum cleaner, with multiple customers noting that it stopped working after just two weeks of use.
Stopped working. Wouldn’t map. Wouldn’t vac longer than 10 mins. Wouldn’t dock. Just randomly died out. Called Shark & they sent me a new one....Read more
...I was able to set it up easy enough but then it stopped working. The app says I have no robot and when I try to add it it just fails every time....Read more
...warranty “ apparently I should have known six months ago that it was defective. The sensors are telling me to clear the obstacles but there are none!...Read more
...My previous Shark IQ had been reliable and convenient with its self-emptying design, but after a spill rendered it unusable, I decided to make do...Read more
889 customers mention stuck-in, 209 positive, 680 negative
Customers report that the robotic vacuum gets stuck frequently, particularly under furniture and in corners.
...Keeps trying to jump over my office desk leg and gets stuck. Vacuumed an area that was marked off on the map. 2 stars for the self empty feature....Read more
Cheap feeling, gets stuck all the time, battery runs out and I have to take it back to the base. If you have animals, do not get this....Read more
...But it gets stuck on EVERYTHING. The rug is a “cliff” going over thresholds to rooms is a problem sometimes. The bumper in the front gets stuck....Read more
...He doesn't get stuck, makes transitions to and from rugs just fine, navigates tight spots under and around furniture far better than expected, and...Read more
846 customers mention connectivity, 127 positive, 719 negative
Customers report significant connectivity issues with the vacuum cleaner, noting that it fails to connect to phones or Wi-Fi, disconnects frequently, and stops connecting to the app.
Horrible product. Will not connect to WiFI. When I contacted tech support they informed me that if I had Bluetooth on my WiFi won’t work.Read more
Would not connect to wifi. After researching, I found this was a common problem with this shark. I tried everything....Read more
It just won't connect to wifi at first. But it works fine. Now it's not working and I don't know what to do with it.Read more
...give up in the middle of whole house cleaning. Now it won’t connect to WiFi. Pressing dock and clean buttons does nothing....Read more
Sign in to see customer reviews.

Product Summary: Shark AV2501AE AI Robot Vacuum with XL HEPA Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi Connected, Carpet & Hard Floor, Black

From Shark

4.0 out of 5 stars, 31,703 ratings

Customer reviews

800+ bought in past week

Price

One-time purchase: $289.99 33% Savings

List Price: $432.19

Deal ends:

Purchasing options

Other sellers

Other sellers

About this Item

  • INCREDIBLE SUCTION: Powerful Shark suction picks up dirt and debris on all floor types—tackling even the toughest of messes in your home.
  • NO SPOTS MISSED: With Matrix Clean Navigation, the vacuum cleans in a precise matrix grid taking multiple passes over dirt and debris for whole home, deep cleaning coverage.
  • IT EMPTIES ITSELF: The bagless, self-emptying base holds up to 60 days of dirt and debris while its true HEPA filtration captures and traps 99.97%* of dust and allergens (*down to .3 microns).
  • PRECISION HOME MAPPING: 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home.
  • PERFECT FOR HOMES WITH PETS: With powerful vacuum suction, Shark’s self-cleaning brushroll, and HEPA filtration system the robot captures pet hair, dust, dander and allergens with ease.
  • HANDS-FREE CONTROL: Set a cleaning schedule, initiate on-demand cleaning, or activate cleans all with sound of your voice using Amazon Alexa or Google Assistant.
  • EXTENDED RUNTIME: Up to 120 minutes of runtime for whole-home cleaning. And with Recharge and Resume, the robot will return to the dock, recharge, and can pick up where it left off.
  • BUILT, TESTED, AND PERFECTED: Shark puts their robots through rigorous testing to guarantee reliable, and high-quality performance.
  • WHAT’S INCLUDED: 1 Shark AI Ultra Robot, 1 XL HEPA Self-Empty Base, and 2 Side Brushes.

Product Description

The Shark AI Ultra Robot Vacuum combines powerful vacuuming with Matrix Clean Navigation, leaving no spots missed for an whole-home clean. Features include: Shark's powerful suction power, Matrix Clean Navigation for a deeper clean, Precision Home Mapping for an precise cleaning and object avoidance, and a HEPA 60-day capacity self-empty base that'll keep allergens locked in the dust bin with every clean.

Options Available

Color

  • Black
  • Dark Grey
  • White
  • White/Black
Browse all available options

Important Information

  1. Small parts. Not for children under 3 yrs.

Report an issue with this product or seller

Feedback

Did you find this product summary feature useful?

Thank you for your feedback
Thank you for your feedback. You selected "Yes, it is useful"
Thank you for your feedback. You selected "No, it is not useful"
Product summary presents key information. Close to see all product details.