Windows 11, version 23H2 known issues and notifications

Find information on known issues and the status of the Windows 11, version 23H2 rollout. For immediate help with Windows update issues, click here if you are using a Windows device to open the Get Help app or go to support.microsoft.com. Follow @WindowsUpdate on X (formerly Twitter) for Windows release health updates. If you are an IT administrator and want to programmatically get information from this page, use the Windows Updates API in Microsoft Graph.

Current status as of October 13, 2026  

Windows 11, version 23H2 Enterprise and Education editions will reach end of updates on November 10, 2026. After this date, devices running these editions will no longer receive monthly security updates containing protections from the latest security threats. We recommend updating eligible devices running Windows 11, version 23H2 to a supported version of Windows 11 to continue receiving monthly security updates.

If you have an eligible device, you can check if an update to a supported version of Windows is available by selectingâ€ŊSettings > Windows Updateâ€Ŋand selectingâ€ŊCheck for updates. If your device is ready for the update, you’ll see the option toâ€ŊDownload and install.

Windows 11, version 23H2, Home and Pro editions reached end of updates on November 11, 2025.

Note: This page will be retired on December 10, 2026.
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Known issues

See open issues, content updated in the last 30 days, and information on safeguard holds. To find a specific issue, use the search function on your browser (CTRL + F for Microsoft Edge).

SummaryOriginating updateStatusLast updated
Incorrect notifications that "Microsoft Defender Antivirus is turned off"
Microsoft Defender Antivirus remains active and functioning correctly despite notifications following the latest update.
N/A

Resolved
2026-09-30
16:42 PT
USB audio devices might fail to start or produce no sound
Some USB Audio Class 1.0 devices display Code 10 or fail in multichannel audio modes after installing the Sept. 8 update
OS Build 22621.7582
KB5122880
2026-09-08
Mitigated
2026-09-29
10:12 PT

Issue details

September 2026

USB audio devices might fail to start or produce no sound

StatusOriginating updateHistory
MitigatedOS Build 22621.7582
KB5122880
2026-09-08
Last updated: 2026-09-29, 10:12 PT
Opened: 2026-09-25, 18:40 PT

After installing the September 8, 2026, Windows security update (KB5122880), some USB Audio Class 1.0 devices might fail to start or produce audio. Affected devices might experience one or more of the following symptoms: 

  • ​The device displays an error in Device Manager: "This device cannot start (Code 10).” 
  • ​No audio output.
  • ​Volume controls are unresponsive or remain at zero. 
  • ​Sound settings are unresponsive or unavailable. 
  • ​Some devices might function in standard stereo configurations but fail when using multichannel audio features, including 8-channel or 3D audio modes. Some customers have reported that they're able to restore audio in these cases by switching to 2-channel mode. (*Note: This behavior is resolved in the out-of-band update released on September 14, 2026. See Resolution section below.)

This issue is limited to USB Audio Class 1.0 devices.

Microsoft Support: IT administrators who need an immediate workaround for the symptoms not addressed yet by the OOB update should contact Microsoft Support for Business for assistance. 

Resolution: This issue is partially resolved in the out-of-band (OOB) update released on September 14, 2026, (KB5129242), and updates released after this date. This OOB update resolves the symptoms experienced on devices using 8-channel or 3D audio modes (last bullet point in the list of symptoms documented in this entry). We are working to address the other symptoms and will update this documentation when more information is available. 

Affected platforms:

  • ​Client: Windows 11, version 26H2; Windows 11, version 26H1; Windows 11, version 25H2; Windows 11, version 24H2; Windows 11, version 23H2; Windows 10, version 22H2; Windows 10, version 21H2; Windows 10 Enterprise LTSC 2019; Windows 10 Enterprise LTSC 2016
  • ​Server: Windows Server 2025; Windows Server 2022; Windows Server 2019; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012
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August 2026

Incorrect notifications that "Microsoft Defender Antivirus is turned off"

StatusOriginating updateHistory
Resolved N/A

Resolved: 2026-09-30, 16:42 PT
Opened: 2026-08-28, 15:34 PT

After installing Microsoft Defender Antivirus update (version 4.18.26070.9), released on August 5, 2026, notifications might appear stating that "Microsoft Defender Antivirus is turned off," even though the antivirus is functioning correctly and all settings show it as active. These notifications can appear when Windows starts and intermittently afterward. They persist even if notification settings are turned off.

This issue can be observed in any version of Windows or Windows Server with Microsoft Defender Antivirus running with the latest Defender updates.

Resolution: This issue was resolved in Microsoft Defender Antivirus update (version 4.18.26080.4), released on September 17, 2026.

Affected platforms:

  • ​Client: Windows 11, version 26H1; Windows 11, version 25H2; Windows 11, version 24H2; Windows 11, version 23H2; Windows 10, version 22H2; Windows 10, version 21H2; Windows 10 Enterprise LTSC 2019; Windows 10 Enterprise LTSC 2016
  • ​Server: Windows Server 2025; Windows Server 2022; Windows Server 2019; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012
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