Perfect Wheels

Krwawy Rzeznik5 months ago

5 months ago

I took my cracked alloy wheel to this shop and was told it could be properly fixed. They charged me 160€ for the welding repair. At no point was I warned that this was only a temporary fix with a high risk of cracking again in the same spot. The wheel failed in exactly the same place after just a few hundred kilometers of normal driving. I brought it back, they repaired it again, and it failed a second time in the exact same location after another few hundred km (this is my second car that I barely use). An independent mechanic inspected it and confirmed the problem was at the previous repair site, advising me to claim it with the shop. When I contacted them explaining the situation and requesting a proper repair or refund, they refused, saying the repair was done months ago and I should just buy a new wheel. They then stopped responding and told me to come collect my still-broken wheel. As "professionals," why didn’t they advise me upfront that the repair had very limited durability instead of taking 160€? I paid for a service that didn’t even last 1,000 km total. Now I’m left with a useless wheel and no resolution. They might be able to paint wheels, but proper, lasting repairs are clearly not their strength. I do not recommend this shop if you want a reliable repair. Very disappointed!!!

Edward Anderson6 months ago

6 months ago

Depsite my poor Spanish the staff at Perfect Wheels were engaging and enthusiastic. Did an A1 job on a previously damaged wheel and it was ready within the timescale. Would definitely recommend them.

Antony Hunt10 months ago

10 months ago

A super service with fabulous results!! Traveling back through France I had to negotiate a sharp turn and scuffed front left and rear right wheels very badly!! I called perfect wheels when I returned to Mallorca and they immediately whatsapped me a quote when I sent images. I then dropped the car and three days later I collected the car with brand new looking wheels all round!! Fantastic highly recommended for quick, efficient and 1st class results