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📱 Mobile App Operational
📰 Website Operational
💱 Account Operational
💸 Payments Operational
💳 Debit Card Operational
🔗 API Operational
✉️ Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled maintenance — October 2 Oct 2, 2026 10:00-10:15 BST

Our team will conduct a short scheduled maintenance on October 2, 2026 between 10:00 - 10:15 am UTC.

Customers and Wise Platform partners can expect an interruption to verification flows (including hosted KYC and Facemap APIs) lasting up to 15 minutes.

We apologise for any inconvenience this may cause and sincerely appreciate your understanding.
Posted on Sep 18, 2026 - 14:01 BST

Sep 19, 2026

No incidents reported today.

Sep 18, 2026

Delayed AED payments
Resolved - This incident has been resolved.
Sep 18, 09:21 BST
Monitoring - We have identified the issue and deployed a fix. We will continue monitoring and provide a further update on Friday.
Sep 16, 10:20 BST
Update - We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 18 the latest.
Sep 14, 15:02 BST
Update - We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 8 the latest.
Sep 7, 14:57 BST
Update - We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 7 the latest.
Sep 4, 14:57 BST
Update - We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 16:00 CET on September 4 the latest.
Sep 3, 12:11 BST
Update - We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 16:00 CET on September 3 the latest.
Sep 2, 12:47 BST
Update - We have identified the root cause and are working on a solution. Customers will continue to see delays impacting pending transfers. We will update you next at 16:00 CET on September 2 the latest.
Sep 2, 07:26 BST
Identified - We're aware of an issue that's affecting customers sending AED. As a result, some payments may be delayed.
This also affects Wise Platform partners.
Our team is already working on a solution. We apologise for any inconvenience.
Aug 24, 11:05 BST

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Widespread unavailability
Resolved - This incident has been resolved.
Sep 16, 18:58 BST
Monitoring - A fix has been implemented and we are now monitoring results.
Sep 16, 18:35 BST
Update - We are continuing to investigate this issue.
Sep 16, 18:11 BST
Investigating - We are currently investigating an issue causing a global outage across our services.
Sep 16, 18:04 BST

Sep 15, 2026

No incidents reported.

Sep 14, 2026

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

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