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Apex Legends > General Discussions > Topic Details
Sib3riX
5
2
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11
Jul 28, 2025 @ 9:05am
Fix for stuttering on desktop/laptop after 24/07/2025 update
If your laptop or desktop use realtek lan drivers from manufacturer or you have newer one you will get micro stutter after 3-4 minutes in game. This is caused by EAC scanning realtek lan driver and causing high cpu usage. Everytime you get a stutter you can observe event viewer spammed with errors: event id 2 (rt26cx21 cannot be found). Reinstalling driver doesnt not help. Only solution is to remove realtek lan drivers and let windows install generic ones and your stutter will be gone.
Last edited by Sib3riX; Jul 29, 2025 @ 9:54am
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Showing 1-15 of 49 comments
Boo Siam YT
Jul 28, 2025 @ 3:51pm 
Dude, i can't express my gratitude enough for this information. I have not been able to play the game ever since the update. I just did what you said and the stutter is gone. I was about to go for a windows re installation. But thank you so so much for posting this.
#1
76561199039597705
Jul 29, 2025 @ 5:54am 
LOL, GG EA & EAC ! XDXDXD
#2
Sib3riX
Jul 29, 2025 @ 9:58am 
This happens when they dont test their stuff. EAC is actually worst and easiest anticheat to bypass thats why games with this anticheat have insane cheating problem.
#3
MOD_SidZapen
Jul 29, 2025 @ 10:03am 
Really appreciate this. Will share it on threads related to this issue.
#4
Booska150
Jul 29, 2025 @ 10:52am 
just uninstall the driver and restart the PC then let Windows reinstall one automatically?
#5
Booska150
Jul 29, 2025 @ 10:57am 
When I remove Realtek and restart my PC, Windows automatically reinstalls Realtek, is that it?
#6
Sib3riX
Jul 29, 2025 @ 11:11am 
Originally posted by Booska150:
When I remove Realtek and restart my PC, Windows automatically reinstalls Realtek, is that it?
Yes make sure to fully remove current driver and use windows update to install it. If windows update dont pick it up go to device manager and press search for devices and it should use generic driver.
#7
Smiek
Jul 29, 2025 @ 12:41pm 
Originally posted by Sib3riX:
If your laptop or desktop use realtek lan drivers from manufacturer or you have newer one you will get micro stutter after 3-4 minutes in game. This is caused by EAC scanning realtek lan driver and causing high cpu usage. Everytime you get a stutter you can observe event viewer spammed with errors: event id 2 (rt26cx21 cannot be found). Reinstalling driver doesnt not help. Only solution is to remove realtek lan drivers and let windows install generic ones and your stutter will be gone.

Can someone helps me to find the correct driver to unistall? I don't want to create any issues :( Thanks in advance.
#8
Sib3riX
Jul 29, 2025 @ 1:13pm 
Originally posted by Smiek:
Originally posted by Sib3riX:
If your laptop or desktop use realtek lan drivers from manufacturer or you have newer one you will get micro stutter after 3-4 minutes in game. This is caused by EAC scanning realtek lan driver and causing high cpu usage. Everytime you get a stutter you can observe event viewer spammed with errors: event id 2 (rt26cx21 cannot be found). Reinstalling driver doesnt not help. Only solution is to remove realtek lan drivers and let windows install generic ones and your stutter will be gone.

Can someone helps me to find the correct driver to unistall? I don't want to create any issues :( Thanks in advance.
Device manager-Network adapters-Realtek(R) PCI(e) Ethernet Controller
#9
HyperReaper
Jul 29, 2025 @ 6:32pm 
I cant permanently remove it. Does disabling work?
#10
V3XX
Jul 29, 2025 @ 10:22pm 
Originally posted by HyperReaper08:
I cant permanently remove it. Does disabling work?
I don't think so, but you can try this anyways.

Originally posted by MOD_SidZapen:
Really appreciate this. Will share it on threads related to this issue.
Any chance your colleagues can confirm that this is a temp solution and they're at least checking this "vector"?
Last edited by V3XX; Jul 29, 2025 @ 10:24pm
#11
Smiek
Jul 30, 2025 @ 8:14am 
Originally posted by Sib3riX:
Originally posted by Smiek:

Can someone helps me to find the correct driver to unistall? I don't want to create any issues :( Thanks in advance.
Device manager-Network adapters-Realtek(R) PCI(e) Ethernet Controller

I don't have this specific driver. I checked and I found this one: Realtek Gaming 2.5GbE Family Controller, but if I disable it, my connection doesn't work so for me is impossibile to update the drive or install another one.
#12
Sib3riX
Jul 30, 2025 @ 9:50am 
Originally posted by Smiek:
Originally posted by Sib3riX:
Device manager-Network adapters-Realtek(R) PCI(e) Ethernet Controller

I don't have this specific driver. I checked and I found this one: Realtek Gaming 2.5GbE Family Controller, but if I disable it, my connection doesn't work so for me is impossibile to update the drive or install another one.
You will have that when you install generic windows driver. You can just use wifi on your motherboard. Driver is 5-6mb in size should be fast to download. Just remove your current and in device manager click search for device and it will pop up generic windows driver.
#13
MOD_SidZapen
Jul 30, 2025 @ 11:16am 
Originally posted by V3XX:
Originally posted by HyperReaper08:
I cant permanently remove it. Does disabling work?
I don't think so, but you can try this anyways.

Originally posted by MOD_SidZapen:
Really appreciate this. Will share it on threads related to this issue.
Any chance your colleagues can confirm that this is a temp solution and they're at least checking this "vector"?

The team is definitely working on similar reports.
#14
V3XX
Jul 30, 2025 @ 12:37pm 
Originally posted by MOD_SidZapen:
Originally posted by V3XX:
I don't think so, but you can try this anyways.


Any chance your colleagues can confirm that this is a temp solution and they're at least checking this "vector"?

The team is definitely working on similar reports.
Thank you!
#15
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Apex Legends > General Discussions > Topic Details
Date Posted: Jul 28, 2025 @ 9:05am
Posts: 49
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