Service update: This morning we became aware of an issue where we stopped charging creators transaction fees on December 26, 2020. This applied to projects, tips, and digital downloads. Monthly support fees were charged correctly.
We will *not* retroactively charge any fees.
SERVICE DISRUPTION: We're aware of disruptions to Cloudflare causing unavailability of Commiss.io and many other web services.
We'll continue to monitor the situation and work towards a resolution as soon as possible. Thank you for your understanding.
This issue has been resolved. Service availability is extremely important to our creators and something we take extremely seriously. We'll investigate this issue further to see how we can lessen the impact of service issues when Stripe is unavailable.
Service Outage: We're aware of issues at Stripe that our impacting our creator tools, invoices, and payment processing. This appears to be an issue with Stripe globally and we will continue to monitor the situation and do what we can to speed up the recovery of these tools.
Service Outage: We're aware of issues at Stripe that our impacting our creator tools, invoices, and payment processing. This appears to be an issue with Stripe globally and we will continue to monitor the situation and do what we can to speed up the recovery of these tools.