We're aware of a bug related to today's Llama-Rama Event. When unlocking Llama-Rama items, you may see a loading icon that doesn't disappear. Hit the back button or Esc, and the item will be added to your inventory.
@worldwidekaran Hey Karan! Sorry to hear about your purchase issue. Please open a support ticket with us here and we'll look into this for you: bit.ly/RLSupport
@troygrewenig Hey Troy! Thanks for reaching out. Please keep in mind that these behaviors fall mainly under Unsportsmanlike Conduct. If you have any doubts about what the report options cover, please check this article: bit.ly/2N7zAuz. We hope this doesn't happen again!