UX Lead
Lead agentCombines the specialists into one study for broad briefs.
- Method
- Mixed
- Agents
- 4
- Output
- Report
UX research agents that see where users struggle.
Describe it. Your agent picks the UX method and builds the study.
Try an example brief
Meet the Decode UX research agents
Trusted by 150+ brands
- Amazon
- HSBC
- KFC
- Accenture
- P&G
- TikTok
- Danone
- LEGO
- ICICI Bank
- The Walt Disney Company
- Airtel
- GCash
- Mondelēz International
- Cipla
- Philip Morris International
- Grab
- Disney+ Hotstar
- Aditya Birla Group
- Haleon
- BPI
- Kellogg's
- IDFC First Bank
- Apollo Tyres
- Duroflex
Agents
Meet the UX research agents.
Each agent is built around one research method. Describe your problem and Decode picks the right one, or choose an agent yourself.
Tess
AvailableFinds where users struggle and ranks the fixes worth making first.
- Method
- Tasks
- Signals
- 3
- Output
- Fixes
Ira
AvailableTests whether people can find what they need, and proposes a better structure.
- Method
- Sorting
- Signals
- Paths
- Output
- Sitemap
Jo
AvailableMaps the experience end to end and finds the stage where it breaks.
- Method
- Journey
- Signals
- Emotion
- Output
- Map
Cole
AvailableCompares early concepts to show what users understand, value and prefer.
- Method
- Concept
- Signals
- Face
- Output
- Winner
Available now
Already studied this? Ask Sam first.
Sam answers your question from studies you already ran, with themes across studies and the gaps worth testing.
Coming next Planned
Kai · Predicted attention
Will predict where users look on a screen or prototype, and what they miss, without participants.
Coming next Planned
Hugo · Heuristic reviews
Will review your product against usability heuristics and flag issues before any user sees it.
Human signals
See where users looked, hesitated and gave up.
Session recordings show what people clicked. Decode's agents also measure where they looked and how they felt at each step, through a standard webcam, with consent.
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How it works
How a UX study works.
In your own words. Decode picks the agent and the method, and tells you why.
Agent and method picked for you
See how agents pick a methodYour agent drafts the tasks, questions and signals. Edit anything before it runs.
Tasks, questions and signals
See a sample studyInvite your own users with a link, or reach participants through the Audience Marketplace.
Your users, or 103M+ people
Read the panel guideIssues ranked by impact, each with gaze, hesitation and a clip. Ask your agent follow-up questions.
Gaze, hesitation and clips
See a sample reportMethods
Every UX method, one team.
Prototype and live-site testing, card sorting, journey studies and concept tests, each run by the agent built for it.
Run by Tess
Website & app testing
Watch real journeys on your live site or app, with attention and emotion.
- 1 confusion spikeAt “Dental analytics” on a cardio site
- 3s hesitationBefore scrolling on to the prices
- Task completeAppointment booked in 4:13
Run by Tess
Prototype testing
Find friction in Figma prototypes before a line of code is written.
- 1 misclickTapped text that isn't a button on Review
- 4s pauseBefore paying, on the review screen
- Task completeOn the expected path otherwise
Run by Ira
Card sorting & tree testing
Build navigation around how your users actually think.
Explore card sortingRun by Jo
User journey studies
Map the experience end to end, with emotion at every stage.
Explore journey studiesRun by Cole
Concept testing
Know which idea to build before you spend on development.
Explore concept testingWebsite & app testing
Every route has something to tell you.
Explore the paths people take on a live website. Connect drop-offs, misclicks, and attention with the experience behind them.
Click a step to jump
Outputs
See what you get back.
Sample outputs from three agents. Every finding links to its evidence: where people looked, how long they hesitated, and the clip.
See a full sample report$
Tess
Sample readout
Reach
Reach the right participants.
Invite your own users or participant pool with a link, or reach 103M+ people in 120 countries through the Audience Marketplace and our panel partners, in the same workflow as your study.
Build your audience
Market
Age
Who
Coverage
Time to field
Sample size
Indicative only. Final feasibility is confirmed when we scope your study.
Or invite your own customers with a link.
decode.study/onboarding-usability
Grocery shoppers · 25–34 · UKMatching panel members0/ 300
103M+ people · 120 countries · drag to spin
Panel partners CintDynata
- Consumer, B2B and healthcare audiences, including verified HCPs
- Fraud checks before, during and after fieldwork, including detection of AI-written answers
- Panel team confirms feasibility within 24 hours
- Or invite your own customers with a link
Compare
Why UX teams choose Decode.
Other tools cover one part of a UX study. Decode's agents choose the method, run it and measure what people see and feel.
Compare Decode with alternativesCapability
Unmoderated testing tools
AI interview tools
Decode
Agents that pick the method for your brief
–
–
Usability, card sorting, tree testing and concept tests
Some
AI-moderated follow-up questions
Some
Webcam eye tracking during tasks
–
–
Facial coding during tasks
–
Some
Consumer research in the same platform
–
Some
Integrations
Test what your team already builds.
Bring in Figma prototypes, run live sessions on Zoom, Teams or Meet, and share clips in Slack.
See all integrationsEnterprise-ready
Built for enterprise research.
Independently audited, with enterprise controls for access and data, and GDPR-ready data handling.
SOC 2 Type II
ISO 9001:2015
ESOMAR Member
Webcam capture only starts with consent, and every participant is checked before, during and after fieldwork. Raw video is deleted within 30 days; only anonymized signals are kept.
How we protect participantsEvery agent tells you which method it picked and why. You review the study before it runs, and every finding links to its evidence.
How our agents workYou don't have to choose. Describe the problem and Decode picks the specialist that fits, or the UX Research Lead when your brief needs more than one method. You always see which agent was picked, and you can choose another.
Yes. Tess runs task-based usability tests either way: unmoderated at scale, or as live moderated sessions. Webcam eye tracking and facial coding work in both.
Yes. Give your agent a Figma prototype link or a live URL, plus the tasks you want people to try. Card sorts and tree tests only need your sitemap or content list.
Decode's webcam eye tracking is 96% accurate, with no extra hardware. Our methodology page explains how it's validated.
Yes. Invite your own users or participant pool with a link, or reach new participants through the Audience Marketplace.
Bring a flow that's losing users. See where and why.
Describe it to a UX agent and get a study back, with eye tracking and emotion measured during the task.
Human understanding. Better experiences.
