Configure Zscaler ZSNet for automatic user provisioning with Microsoft Entra ID

The objective of this article is to demonstrate the steps to be performed in Zscaler ZSNet and Microsoft Entra ID to configure Microsoft Entra ID to automatically provision and de-provision users and/or groups to Zscaler ZSNet.

Prerequisites

The scenario outlined in this article assumes that you already have the following:

• A Microsoft Entra user account with an active subscription. If you don't already have one, you can Create an account for free.
• One of the following roles:
  • Application Administrator
  • Cloud Application Administrator
  • Application Owner.

• A Zscaler ZSNet tenant
• A user account in Zscaler ZSNet with Admin permissions

Step 1: Add Zscaler ZSNet from the gallery

Before configuring Zscaler ZSNet for automatic user provisioning with Microsoft Entra ID, you need to add Zscaler ZSNet from the Microsoft Entra application gallery to your list of managed SaaS applications.

To add Zscaler ZSNet from the Microsoft Entra application gallery, perform the following steps:

1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

2. Browse to Entra ID > Enterprise apps > New application.

3. In the search box, type Zscaler ZSNet, select Zscaler ZSNet from result panel then select Add button to add the application.

   

Step 2: Assign users to Zscaler ZSNet

Microsoft Entra ID uses a concept called "assignments" to determine which users should receive access to selected apps. In the context of automatic user provisioning, only the users and/or groups that have been "assigned" to an application in Microsoft Entra ID are synchronized.

Before configuring and enabling automatic user provisioning, you should decide which users and/or groups in Microsoft Entra ID need access to Zscaler ZSNet. Once decided, you can assign these users and/or groups to Zscaler ZSNet by following the instructions here:

• Assign a user or group to an enterprise app

Important tips for assigning users to Zscaler ZSNet

• It's recommended that a single Microsoft Entra user is assigned to Zscaler ZSNet to test the automatic user provisioning configuration. Additional users and/or groups may be assigned later.

• When assigning a user to Zscaler ZSNet, you must select any valid application-specific role (if available) in the assignment dialog. Users with the Default Access role are excluded from provisioning.

Step 3: Configure automatic user provisioning to Zscaler ZSNet

This section guides you through the steps to configure the Microsoft Entra provisioning service to create, update, and disable users and/or groups in Zscaler ZSNet based on user and/or group assignments in Microsoft Entra ID.

Configure automatic user provisioning for Zscaler ZSNet in Microsoft Entra ID

1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

2. Browse to Entra ID > Enterprise apps > Zscaler ZSNet.

3. Select the Provisioning tab.

   

4. Select + New configuration.

   

5. Under the Admin Credentials section, enter the Tenant URL and Secret Token of your Zscaler ZSNet Beta account as described later in this article.

6. To obtain the Tenant URL and Secret Token, navigate to Administration > Authentication Settings in the Zscaler ZSNet portal user interface and select SAML under Authentication Type.

   

7. Select Configure SAML to open Configuration SAML options.

   

8. Select Enable SCIM-Based Provisioning to retrieve Base URL and Bearer Token, then save the settings. Copy the Base URL to Tenant URL, and Bearer Token to Secret Token.

9. Upon populating the fields shown in Step 5, select Test Connection to ensure Microsoft Entra ID can connect to Zscaler ZSNet. If the connection fails, ensure your Zscaler ZSNet account has Admin permissions and try again.

   

10. Select Create to create your configuration.

11. Select Properties on the Overview page.

12. Select the Edit icon to edit the properties. Enable notification emails and provide an email to receive quarantine notifications. Enable Accidental deletions prevention. Select Apply to save the changes.

    

13. Select Attribute Mapping in the left panel and select users.

14. Review the user attributes that are synchronized from Microsoft Entra ID to Zscaler ZSNet in the Attribute Mapping section. The attributes selected as Matching properties are used to match the user accounts in Zscaler ZSNet for update operations. Select the Save button to commit any changes.

    Attribute	Type	Supported for filtering	Required by Zscaler ZSNet
    userName	String	✓	✓
    externalId	String		✓
    active	Boolean		✓
    name.givenName	String
    name.familyName	String
    displayName	String		✓
    urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department	String		✓

15. Select Groups.

16. Review the group attributes that are synchronized from Microsoft Entra ID to Zscaler ZSNet in the Attribute Mapping section. The attributes selected as Matching properties are used to match the groups in Zscaler ZSNet for update operations. Select the Save button to commit any changes.

    Attribute	Type	Supported for filtering	Required by Zscaler ZSNet
    displayName	String	✓	✓
    members	Reference
    externalId	String		✓

17. To configure scoping filters, refer to the instructions provided in the Scoping filter article.

18. Use on-demand provisioning to validate sync with a small number of users before deploying more broadly in your organization.

19. When you're ready to provision, select Start Provisioning from the Overview page.

Step 4: Monitor your deployment

Once you configure provisioning, use the following resources to monitor your deployment:

1. Use the provisioning logs to determine which users are provisioned successfully or unsuccessfully
2. Check the progress bar to see the status of the provisioning cycle and how close it's to completion
3. If the provisioning configuration seems to be in an unhealthy state, the application goes into quarantine. Learn more about quarantine states the application provisioning quarantine status article.

Additional resources

• Managing user account provisioning for Enterprise Apps
• What is application access and single sign-on with Microsoft Entra ID?

Related content

• Learn how to review logs and get reports on provisioning activity