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This season, our church is on the move! We will be at The Podium Hall this Sunday at 9AM, 11:30AM, 3PM, and 5:30PM. Please check our social media for our weekly Sunday service venue and schedule. This season, our church is on the move! We will be at The Podium Hall this Sunday at 9AM, 11:30AM, 3PM, and 5:30PM. Please check our social media for our weekly Sunday service venue and schedule.
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We will be at The Metrotent this Sunday at 10AM and 4PM. Please check our social media for our weekly Sunday service venue and schedule. We will be at The Metrotent this Sunday at 10AM and 4PM. Please check our social media for our weekly Sunday service venue and schedule.
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We will be at FilOil Centre, San Juan this Sunday. Please check our social media for our weekly Sunday service venue and schedule. We will be at FilOil Centre, San Juan this Sunday. Please check our social media for our weekly Sunday service venue and schedule.
This season, our church is on the move!
We will be at Metrotent this Sunday.
Please check our social media for our weekly Sunday service venue and schedule.
This season, our church is on the move!
We will be at The Podium Hall this Sunday.
Please check our social media for our weekly Sunday service venue and schedule.
This season, our church is on the move! We will be at Ynares Sports Arena this Sunday.
Please check our social media for our weekly Sunday service venue and schedule.
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Church is happening across Metro Manila on February 22 — join us for Serve Sunday! Visit favor.church/servesunday for more info.
Church is happening across Metro Manila on February 22 — join us for Serve Sunday! Visit favor.church/servesunday for more info.
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Feedbacks and Concerns

Our Commitment

At Favor Church, we value everyone who comes into our church. Our desire is that every interaction you have with our pastors, staff, volunteers and church members reflects Christlike character and upholds biblical standards.

Sharing Feedback or Raising a Concern

If something in your experience at a Favor Church service, event, or gathering did not meet biblical standards or reflect Christlike character, we encourage you to let us know. 

All concerns must include the complainant’s name and contact information. We are unable to accept anonymous reports as this is necessary for a proper investigation and response. 
 
You may send us your feedback, suggestions or concerns by email: [email protected].
SEND AN EMAIL

Reporting a Serious Concern

If your concern involves a serious allegation relating to any of our pastoral or leadership team members, you may submit a formal complaint by emailing us at [email protected].

A serious allegation includes:
  • Sexual misconduct or harassment
  • Abuse of authority or spiritual manipulation
  • Physical or emotional abuse
  • Financial misconduct
  • Ethical violations
  • Retaliation
SUBMIT A FORMAL COMPLAINT

Mandatory Reporting

Favor Church is committed to protecting children. In situations involving potential harm to minors or other serious criminal conduct, we will immediately report the matter to the appropriate legal or statutory authorities.

This includes, but is not limited to, allegations or reasonable suspicions of:
  • Sexual abuse or exploitation of a minor
  • Physical abuse or neglect of a minor
  • Child endangerment
  • Possession or distribution of child exploitation materials
  • Any other conduct that may constitute a criminal offense involving a minor

What Happens After a Report is Submitted

Once a complaint is received, we will confirm receipt of the complaint in writing within five (5) working days.

For general concerns, the matter will be reviewed by the Executive Pastor responsible for the relevant department, together with our General Manager, who will communicate the next steps with you. For serious allegations, reports will be received directly by the General Manager and the Senior Pastors.

Depending on the nature and seriousness of the issue, this could include:
  • Meeting with you to discuss the matters raised and better understand the situation
  • Escalating the matter to the Board/Senior Leadership Team if necessary
  • Conducting a review or investigation
 

As part of every investigation, the individual(s) accused of the allegations will always be informed and given an opportunity to respond, ensuring a fair and balanced process.

In some cases, certain details of the complaint may also need to be shared with appropriate individuals as part of the review process. If this becomes necessary, we will inform you beforehand. Our goal is to ensure that all concerns, especially serious ones, are handled thoroughly, responsibly and impartially.

Confidentiality & Non-Retaliation

All reports will be handled with care and treated confidentially, with only relevant people being told. Favor Church does not tolerate any retaliation against anyone raising a concern in good faith. 

GENERAL INQUIRY

If you have a question or simply want to connect, please email us at [email protected] or fill out this form and we’ll get back to you as soon as we can.

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