Snipe-IT Version
v8.4.1 - build 22183-g5898205480
PHP Version
v8.2.29
Composer Version
2.9.5
MySQL/MariaDB version
MySQL 8.0.36
How did you install Snipe-IT?
Git install
Is this a fresh install or an upgrade?
Fresh install
What happened?
In the General Settings, in the Email section, there's the "Send Test" button. If you happen to not have MAIL_REPLYTO_ADDR set in your .env file, then pressing that button doesn't do anything, but doesn't show an error. The debug log message (attached) is the only output.
The text next to the "Send Test" says:
This will attempt to send a test mail to .
(With no email address before the .)
We should show some kind of error and disable the button if that env var isn't set. I'm sure the documentation tells you to make sure to always set that variable, but sometimes, people don't follow the documentation.
What browsers are you seeing the problem on?
Safari
Can you reproduce this on the public demo?
N/A
Do you have full multiple company support enabled?
No
If you have full multiple company support enabled, do you have location scoping to company enabled?
I do not have full multiple company support enabled
Application log output
[2026-04-13 13:21:34] production.DEBUG: Attempting to sending to
[2026-04-13 13:22:34] production.DEBUG: Attempting to sending to
Browser console output
Common Issues
Code of Conduct
Snipe-IT Version
v8.4.1 - build 22183-g5898205480
PHP Version
v8.2.29
Composer Version
2.9.5
MySQL/MariaDB version
MySQL 8.0.36
How did you install Snipe-IT?
Git install
Is this a fresh install or an upgrade?
Fresh install
What happened?
In the General Settings, in the Email section, there's the "Send Test" button. If you happen to not have
MAIL_REPLYTO_ADDRset in your.envfile, then pressing that button doesn't do anything, but doesn't show an error. The debug log message (attached) is the only output.The text next to the "Send Test" says:
(With no email address before the
.)We should show some kind of error and disable the button if that env var isn't set. I'm sure the documentation tells you to make sure to always set that variable, but sometimes, people don't follow the documentation.
What browsers are you seeing the problem on?
Safari
Can you reproduce this on the public demo?
N/A
Do you have full multiple company support enabled?
No
If you have full multiple company support enabled, do you have location scoping to company enabled?
I do not have full multiple company support enabled
Application log output
Browser console output
Common Issues
Code of Conduct