Privacy Policy
Effective Date: Oct 5, 2026
HOW WE COLLECT INFORMATION ABOUT YOU
INFORMATION WE COLLECT AND HOW WE USE IT
DISCLOSURE OF YOUR INFORMATION
PERSONALIZED CONTENT AND ADVERTISING AND YOUR CHOICES
COOKIES AND OTHER TECHNOLOGIES
STORAGE AND TRANSFER OF INFORMATION
OPTING OUT OF THE SALE OR SHARING OF YOUR PERSONAL INFORMATION
PRIVACY INFORMATION FOR CALIFORNIA AND OTHER UNITED STATES RESIDENTS
On Location is a premier hospitality and VIP experience company. We help connect fans around the world with their favorite stars, talent, and events and specialize in making the experience memorable on all levels, from in-person meetings, premier seating, and fine dining to exceptional travel arrangements. On Location Events, LLC d/b/a “On Location,” includes Anthony Travel, Steve Furgal’s International Tennis Tours, and affiliated entities. We are also part of TKO Group Holdings, Inc. (“TKO”), which includes a number of affiliated entities.
Like any company, we use a variety of third-party businesses and partners to market and provide our Services to you. Some of those companies are part of TKO, and some are third parties that we partner with or that support our operations so we can provide the best experience to you.
This Privacy Policy describes how we use the data (which may include your personal information) we collect from you through our digital properties (“Site”), including any website linking to this Privacy Policy (unless it has its own data protection policy or privacy notice). It also applies when you purchase tickets, merchandise, or travel arrangements, when you view or interact with content on our online channels, when you attend our events in person, and when you otherwise interact with us, including our social media, marketing, contests, sweepstakes, and surveys (collectively, our “Services”). The terms “Personal Data” and “Personal Information” shall have the meanings assigned to them under the data protection and privacy laws governing your relationship with us or applicable to your jurisdiction.
Please read this Privacy Policy carefully to understand how we handle your information.
HOW WE COLLECT INFORMATION ABOUT YOU
Directly From You
You may provide us with personal information in a number of ways, such as when you:
- Provide information to us via our websites, applications, and other digital channels by signing up, creating accounts (including using social media login), filling out forms, commenting, or otherwise engaging with our online services;
- Communicate with us by email or phone;
- Subscribe to emails and/or newsletters;
- Report a problem or request support for any of our Services;
- Buy a ticket or merchandise from us online;
- Interact with our social media accounts;
- Participate in our contests, promotions, sweepstakes, or surveys;
- Subscribe to TKO content online, including through any of our social media channels or official video or streaming partners;
- Download and use any of our mobile applications; and
- Attend any event using our services (e.g., ticket scanning, CCTV, and other on-location interactions you may have with us).
Information We Collect From Other Sources
We work closely with third parties (for example, technical service providers, ticketing providers, promotions companies, advertising networks, analytics providers, and search information providers) and may receive information about you from them. Depending on the relationship and activity, they will provide us with certain information that will help us understand how you interact with our Services so we can tailor our marketing and provide better, more personalized Services to you. In some cases, third parties also provide us with information that helps us keep track of transactions, address technical or logistical issues, prevent fraud, or keep our community safe from security threats.
We may also obtain personal information from lead generation companies for marketing and sales purposes.
We may also receive and display information and content which you make publicly available on your social media account when you use social media logins for our Services or interact with any of our content such as contests, or when you post using one of our promoted hashtags.
Some of our key partners, from whom we receive data, include:
- Sports and Entertainment Properties (Rights Holders), who we work with to host premier events around the world.
- Media and digital content partners, who we partner with to share exclusive content, including pay-per-view packages of events.
- E-commerce platforms and services, which provide merchandise to fans around the world.
- Ticket sellers around the world who sell tickets to events.
- Venues which host events and provide various marketing, advertising, customer support, and security services related to events.
INFORMATION WE COLLECT AND HOW WE USE IT
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Categories of personal information collected |
Categories of sources from which personal information is collected |
Business or commercial purposes for collection, use, and sharing |
Categories of third parties with whom some or all of the personal information may be shared |
We use this information because (Legal Basis) |
|
Personal and Online Identifiers (such as first and last name, email address, phone number, usernames, or unique online identifiers) |
Directly from you Marketing partners Sports and Entertainment Properties |
To provide and improve the Services Personalization of the Services Customer support Marketing and targeted advertising Security and fraud prevention |
Customer service partners Marketing sponsors and partners Ad networks E-commerce vendors TKO Analytics services Sports and Entertainment Properties |
You have consented to its use It is necessary to enter into or perform our contract with you We have a legitimate interest to understand how customers use our products and services, ensure personalization of offers, and research and analyze customer behavior |
|
Financial Account Information (such as credit card numbers, bank account information, digital payment account information) |
Directly from you Payment providers E-commerce vendors |
To provide the Services To sell you merchandise, tickets, or On Location content |
E-commerce vendors Payment providers Fraud and cybersecurity companies TKO |
You have consented to its use It is necessary to enter into or perform our contract with you It is necessary to comply with legal or regulatory requirements |
|
Government IDs (such as driver’s license or passport) |
Directly from you |
To provide travel-related services |
TKO Directly managed hotel bookings Directly managed travel (such as charter flights) |
You have consented to its use It is necessary to enter into or perform our contract with you It is necessary to comply with legal or regulatory requirements |
|
Travel Information (such as loyalty cards, bookings, itineraries) |
Directly from you |
To provide travel-related services |
Directly managed hotel bookings Directly managed travel (such as charter flights) |
You have consented to its use It is necessary to enter into or perform our contract with you |
|
Customer Profile Information (such as race, gender, age range, income range, ad demographics) |
Directly from you Marketing partners Ad networks Third-party data providers (including lead generation companies) Sports and Entertainment Properties |
To provide and improve the Services Personalization of the Services Direct marketing Targeted advertising Analytics Research and development |
TKO Analytics services Ad networks Technology service providers Third-party data providers (including lead generation companies) Marketing sponsors and partners Sports and Entertainment Properties |
You have consented to its use We have a legitimate interest to understand how customers use our products and services, ensure personalization of offers, and research and analyze customer behavior |
|
Transactional Information |
Directly from you E-commerce vendors Sports and Entertainment Properties |
To provide and improve the Services Customer support Analytics Research and development |
TKO Analytics services Technology service providers E-commerce vendors Sports and Entertainment Properties |
You have consented to its use We have a legitimate interest to understand and improve how customers use our products/services, apps, and websites, and research and analyze customer behavior |
|
Communications with You (such as customer support messages, emails, social media posts) |
Directly from you Customer service partners |
To provide and improve the Services Customer support |
Analytics services Technology service providers E-commerce vendors Customer service partners |
You have consented to its use It is necessary to enter into or perform our contract with you We have a legitimate interest to understand and improve how customers use our products/services, apps, and websites, and research and analyze customer behavior |
|
Online Activity Information (such as browsing history, search history, interactions with a website, email, application, or advertisement) |
Directly from you Cookies and similar technologies Marketing partners Ad networks Third-party data providers (including lead generation companies) |
To provide and improve the Services Personalization of the Services Direct marketing Targeted advertising |
TKO Technology service providers Analytics services Ad networks Third-party data providers (including lead generation companies) |
You have consented to its use We have a legitimate interest to understand and improve how customers use our products/services, apps, and websites, and research and analyze customer behavior |
|
Non-Precise Geolocation Information (such as zip or area code, state, country) |
Directly from you Cookies and similar technologies Marketing sponsors Technology service providers Ad networks Sports and Entertainment Properties |
To provide and improve the Services Personalization of the Services Security and fraud prevention Direct marketing Targeted advertising |
TKO Ad networks Technology service providers Marketing sponsors Sports and Entertainment Properties |
You have consented to its use We have a legitimate interest to understand and improve how customers use our products/services, apps, and websites |
|
Precise Geolocation Information (such as full address or specific location while at an event) |
Directly from you Marketing sponsors Technology service providers Sports and Entertainment Properties |
To provide and improve the Services Personalization of the Services Direct marketing |
TKO Ad networks Technology service providers Marketing sponsors Sports and Entertainment Properties |
You have consented to its use We have a legitimate interest to understand and improve how customers use our products/services, apps, and websites |
|
Sensory Information (such as audio, electronic, visual, or similar information) |
Directly from you (such as when you interact with certain apps at our events) Technology service providers (such as apps and third-party analytics platforms activating services at our events) |
To provide and improve the Services Personalization of the Services Enhancing live event experiences Research and development |
TKO Technology service providers |
You have consented to its use We have a legitimate interest to understand and improve how customers use our products/services, apps, and websites |
|
Inferences drawn from the above information about your predicted characteristics and preferences |
TKO Third-party data providers (including lead generation companies) Marketing sponsors Sports and Entertainment Properties |
To provide and improve the Services Personalization of the Services Direct marketing Targeted advertising |
TKO Ad networks Marketing sponsors Technology service providers Analytics services Third-party data providers (including lead generation companies) Sports and Entertainment Properties |
We have a legitimate interest to understand how customers use our products and services, ensure personalization of offers, and research and analyze customer behavior |
|
Security and Event Access Information (such as CCTV footage, event photographs, and date and time of arrival and departure at an event) |
Directly from you Event venues Security systems and access control technologies |
To manage access to events To ensure safety and security of attendees, participants, and staff To prevent and investigate security incidents To comply with legal and regulatory requirements |
Event venues Security service providers Technology service providers Law enforcement or regulators (where required or permitted by law) |
We have a legitimate interest to operate safe and secure events It is necessary to comply with legal or regulatory requirements |
|
Inferences drawn from the above information to create a profile reflecting your preferences, characteristics, predispositions, behavior, and attitudes |
TKO Third-party data providers (including lead generation companies) Marketing sponsors |
To provide and improve the Services To personalize the Services To provide direct marketing To provide targeted advertising To conduct analytics |
TKO Ad networks Marketing sponsors Technology service providers Analytics services Third-party data providers (including lead generation companies)
|
We have a legitimate interest to understand and improve how customers use our products/services, apps, and websites
|
|
B2B and Organization Representative Information (such as name, job title, employer, and business contact details of individuals representing organizations) |
Directly from you |
To manage business relationships To administer and perform contracts To communicate with business contacts To verify identities and prevent fraud To support business operations |
TKO Technology service providers Professional advisers Law enforcement or regulators (where required or permitted by law) |
It is necessary to enter into or perform our contract with you We have a legitimate interest to manage business relationships and operate our business |
|
Other information about you that is linked to the personal information above |
Directly from you TKO Third-party data providers (including lead generation companies) Marketing sponsors Sports and Entertainment Properties |
To provide and improve the Services Personalization of the Services |
TKO Ad networks Marketing sponsors Sports and Entertainment Properties |
We have a legitimate interest to understand how customers use our products and services, ensure personalization of offers, and research and analyze customer behavior |
Automated Decision-Making. We may use automated systems to analyze your information for purposes such as fraud prevention, security, and personalizing your experience. Where required by applicable law, we will provide you with information about such automated decision-making and give you the opportunity to request human review of decisions that significantly affect you.
We may also use the information we have about you
- as necessary if we believe there has been a breach of the Terms of Use or the rights of any third party, or
- to comply with legal and regulatory requirements.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to TKO for any of the purposes listed in the “Business or commercial purposes for collection, use, and sharing” column above. On Location and TKO may disclose your information to non-affiliated third parties under the following circumstances:
Consent. If you consent, we may disclose your information to non-affiliated third parties to provide services or products that you have requested and/or services that we believe will interest you.
Service Providers. We may provide access to your information to select third parties who perform services on our behalf to provide you with a product or service and for any other legitimate business and operational purposes. These third parties provide a variety of services to us, including, without limitation, ticket processing, billing, sales, marketing, advertising, market research, fulfillment, data storage, analysis and processing, and legal services.
Other Third Parties. We may disclose your information to reputable third parties, such as our sponsors, event partners, and Sports and Entertainment Properties, so that they may contact you to offer products, services, and promotions, including sweepstakes and contests that you may find valuable. We may also disclose your information to third-party advertising networks or other parties with whom we have a contractual relationship, including analytics and search engine providers that assist us in the improvement and optimization of the Services.
These third parties may include lead generation companies that provide us with contact information used for sales and marketing purposes.
Protection of On Location and Others. We may access, preserve, and disclose your information (including user content) if required or allowed by law or if we believe in good faith that it is necessary to:
- Comply with legal obligations
- Respond to an emergency
- Enforce or apply our Terms of Use or other agreements
- Protect the rights, property, or safety of On Location, TKO, our customers, clients, or others
Business Transactions. We reserve the right to disclose and transfer all of your information, including your contact information, in connection with a proposed (including due diligence) or actual merger, acquisition, transfer of control, bankruptcy, reorganization, or receivership, distribution or sale of all, or components, of our business.
PERSONALIZED CONTENT AND ADVERTISING AND YOUR CHOICES
Online Analytics. We may use third-party web analytics services on our Services, such as those of Google Analytics. These service providers use the sort of technology described in the “Cookies and Other Technologies” section below to help us analyze how users use the Services including by noting the third-party website from which you arrive. The information (including your IP address) collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services. We also use Google Analytics for certain purposes related to advertising, as described under “Tailored Advertising” below. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.
Tailored Advertising. We use your personal information to tailor our marketing and advertising efforts. To do this, we provide your information to third-party advertising networks (such as Google DoubleClick) and social media companies (such as Meta). When we provide data to agencies, ad networks, and other parties for targeted advertising, we do not provide them with your name, financial information, or any sensitive information (such as a government ID or date of birth, if we have collected that). We use online identifiers such as email, cookie addresses, and device identifiers to help us provide targeted advertising to you and others like you. We may also use aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal information we have collected from you to enable us to display advertisements to target audiences.
To opt out of targeted advertising, you may use the following links provided by third parties that manage opt-outs for some ad networks:
https://preferences-mgr.truste.com
https://www.networkadvertising.org/managing/opt_out.asp
https://policies.google.com/privacy/partners
Email Marketing. We may also add you to our mailing lists for email communications from On Location and our partners, including TKO, when you sign up for our mailing lists, purchase a ticket or our merchandise, or subscribe to our content online. Where required by applicable law, we will obtain your consent before adding you to our mailing lists for promotional email communications. We may also use contact information obtained from lead generation companies to send marketing emails, where permitted by applicable law. If you provide us with your email address to receive marketing communications, you can opt out at any time by using the unsubscribe links at the bottom of our emails. Please note that we may send you certain transactional and informational emails based on services you have requested, such as your event registration details or updates to events you may be attending. You may not opt out of those emails.
Social Media. You may be able to use social sharing features and other integrated tools on the Site such as the Facebook “Like” button. These features and tools may permit you to share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the service that provides the social sharing feature. Please remember, though, that use of the information you share on social media sites will be governed by the privacy policies of the social media provider, and we are not responsible for how they treat the information.
You may also be able to use your account credentials on social media platforms like Facebook or Google to log in to certain services we offer. If you link your account with us to your social media login, please be aware that this means information such as your username, password, and some account activity may be shared between us and the social media provider.
Text Messaging (SMS). You may have the option to provide your mobile phone number to receive text messages from us. Depending on the consent you provide, these messages may relate to account activity, service updates, verification codes, or marketing offers.
For marketing messages, we will obtain your express written consent prior to sending any messages. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services. Mobile phone numbers and SMS consent collected through an SMS opt-in will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may share this information with service providers that assist us in providing messaging services. This does not restrict our use or disclosure of contact information collected separately through other interactions with you, as described in the "Disclosure of Your Information" section of this Privacy Policy.
You may opt out of text communications at any time by texting STOP in reply to any message. For support, text HELP. Message frequency varies. Standard message and data rates charged by your mobile carrier may apply. We handle your phone number information as described in this Privacy Policy.
COOKIES AND OTHER TECHNOLOGIES
We may collect data about your use of the Services through web server logs, cookies, and tracking pixels. Web server logs store website activity, while cookies are small text files placed on your device to: (i) recognize your device, (ii) store preferences, (iii) track visited pages, (iv) enhance user experience, (v) perform analytics, and (vi) assist with security.
Tracking pixels (also known as web beacons or clear GIFs) are embedded in websites, ads, and emails to track usage, measure ad effectiveness, and access cookies. We may also use these technologies to collect device-related data, including IP addresses, browser details, operating systems, internet service providers, unique device identifiers, and browsing or video viewing history before and after visiting the Services. We or third parties may place cookies on your browser to deliver customized content, offers, and advertisements. These cookies may be linked to demographic or voluntarily provided data (e.g., email) and shared with vendors for targeted advertising.
On Location generally treats data we collect using these cookies and similar technologies as non-personal data. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal data by local law, we also treat these identifiers as personal data in those regions. In addition, On Location sometimes combines non-personal data collected from these technologies with other personal data On Location holds. When we combine data in this way, we treat the combined data as personal data for purposes of this Privacy Policy.
Depending on your jurisdiction, you may have the ability to opt in to or out of cookies by interacting with the Cookie Banner on our Site. For more information, please see our Cookie Notice and the “Opting Out of the Sale or Sharing of Your Personal Information” section below.
Regardless of your jurisdiction, you can adjust your browser settings to receive cookie notifications or block cookies entirely. Refer to your browser’s Help section for details (e.g., Edge, Chrome, Firefox, Safari). Blocking cookies may limit access to certain features.
We work with third parties to serve ads, track anonymized site usage, and provide content-sharing services. These third parties may also use cookies and similar technologies, governed by their own privacy policies.
Global Privacy Controls. We recognize user-initiated opt-out preference signals sent by your web browser, such as the global privacy control (“GPC”), as a valid request to opt out of the sale and sharing of personal information processed on our Site (i.e., through cookies and tracking technologies). For more information about GPC and how to implement it on your browser, please visit globalprivacycontrols.org.
Do Not Track. Please note that certain web browsers may also transmit “do-not-track” signals to the websites with which the user communicates. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, we do not alter our practices when the website receives a “do-not-track” signal from a visitor’s browser.
STORAGE AND TRANSFER OF INFORMATION
We operate the Services globally, and your personal information may be processed, stored, transferred, or accessed by us, our affiliated companies, and our service providers (who have entered into processing agreements with us) in countries around the world, including the United States. These countries may have different data protection laws than your country of residence. By using our Services, you acknowledge and consent to such transfers. Your information may also be disclosed in response to government inquiries or legal process in any country where we operate or store your information.
When your information is transferred outside your country of residence, we or our permitted third parties will impose contractual obligations on recipients to protect your information to the standards required by applicable law, or require recipients to subscribe to international frameworks intended to enable secure data sharing. We will put in place appropriate safeguards to ensure your information remains protected in accordance with applicable requirements.
When we, or our permitted third parties transfer your information outside the UK/EEA, we or they will impose obligations on the recipients of that information to protect the information to the standard required in the UK/EEA or otherwise require the recipient to subscribe to international frameworks intended to provide secure data sharing. In the case of transfers to us, we will put in place appropriate safeguards to ensure that your information remains protected under the standards required by the sender’s jurisdiction.
CHILDREN
The Services are not directed to individuals who lack the legal capacity to provide valid consent without appropriate parental or guardian authorization, as required by applicable law. On Location does not knowingly collect personal information from such individuals. If we discover we have received personal information from an individual who lacks the legal capacity to consent, we will take reasonable steps to delete that information as quickly as possible. If you believe On Location has collected any information from such an individual, please contact us at the email address listed below.
For residents of the EEA, where processing of personal information is based on consent, On Location will not knowingly engage in that processing for users under the age of consent established by applicable data protection law. If we learn that we are engaged in that processing with such users, we will halt such processing and will take reasonable measures to promptly remove applicable information from our records.
OPTING OUT OF THE SALE OR SHARING OF YOUR PERSONAL INFORMATION
On Location and our advertising partners collect and share certain information from visitors through cookies and similar technologies to advertise our services and other offerings as described in this Privacy Policy. Under applicable laws, this activity may be considered a sale, sharing, or processing of personal information for targeted advertising. Depending on your jurisdiction, you may opt out by clicking the "Your Privacy Choices" link at the bottom of our Site, moving the toggle to the left (it will turn grey), and selecting "Confirm my choices."
We also may make certain contact information such as your name, email address, phone number, and mailing address available to other businesses in a way that may be considered a sale or sharing or use for targeted advertising. Depending on your jurisdiction, you may opt out of this activity by using the opt-out form below or the "Do Not Sell or Share My Information" link at the bottom of our Site. Completing this form does not opt you out of information collected through cookies and similar technologies since we have no way of linking your contact information to your web visits. You can also call us at 1-866-983-0571.
PRIVACY INFORMATION FOR CALIFORNIA AND OTHER UNITED STATES RESIDENTS
California and other states require disclosure of additional information regarding privacy practices and privacy rights. Below we provide additional notices about our privacy practices and consumer rights relating to your information.
We describe the categories of information we collect, our business purposes for collecting such information, the sources and uses of such information, and the entities to which we disclose such information in the “Information We Collect and How We Use It” chart and the “Disclosure of Your Information” section above.
- Right to Know: You have the right to submit a verifiable request for copies of specific pieces of your personal information;
- Right to Delete: You have the right to submit a verifiable request for the deletion of personal information that you have provided to us. Certain information that we hold about you may not be deleted. We are not permitted to delete information that we need to operate our business, administer our employees, protect our legal obligations and rights, or to provide security for our employees, our systems, and our company;
- Right to Correct: You have the right to submit a verifiable request for the correction of inaccurate personal information maintained by us, taking into account the nature of the personal information and the purposes of processing the personal information;
- Right to Opt Out of Sale and Sharing: You have the right to opt out of the sale of your personal information and the disclosure of your personal information for cross-context advertising;
- Right to Limit Processing of Sensitive Personal Information: You have the right to tell us not to process sensitive personal information except for the purpose for which it was originally collected;
- Right Against Automated Decision-Making: You have the right to opt out of certain processes involving automated decision-making when the decision-making is based solely on an automated process without human input;
- Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights; and
- Appeal: Where applicable, you may have the right to appeal actions regarding your privacy request.
How to Exercise Your Rights. To exercise any of the above rights, please follow the instructions below:
· Online by using the Do Not Sell or Share My Information form
- Online by using this webform
- By phone at 1-866-983-0571
You may designate an authorized agent to make a request on your behalf. An authorized agent must have written documentation of their authority to act on your behalf, such as a power of attorney.
Applicable data protection laws in your jurisdiction may provide you with specific rights related to your Personal Data (any information relating to an identified or identifiable natural person) that we process. Below, we outline these rights and how you can exercise them where applicable.
- Access and Rectification: You have the right to access and receive a copy of your Personal Data and require us to rectify any incomplete or inaccurate Personal Data.
- Right to Erasure: You have the right to request that we erase all of your Personal Data where certain legal conditions are met, such as when your Personal Data is no longer necessary for the purposes for which it was collected, and we do not need to retain the data information in order to comply with an European Economic Area (EEA) or United Kingdom (UK) legal obligation.
- Restrict Processing: You have the right to restrict our processing of your Personal Data under certain circumstances. For example, you can request we restrict our use of your Personal Data if you contest its accuracy, or if the processing of your Personal Data is determined to be unlawful but you do not want it erased.
- Data Portability: To the extent the Personal Data you provide us is processed based on your consent or to perform a contract, you have the right to request that we provide you (or a third party at your direction) a copy of all or part of such Personal Data in a structured, commonly used, and machine-readable format.
- Withdrawal of Consent: To the extent that our processing of your Personal Data is based on your consent, you may withdraw your consent at any time, for example by sending us an email to opt out of marketing messages. Withdrawing your consent will not, however, affect the lawfulness of the processing based on your consent before its withdrawal, and will not affect the lawfulness of our continued processing that is based on any other lawful basis for processing your Personal Data.
- Objection to Processing: You have the right to object to our processing of your Personal Data where we are relying on our legitimate interests (or those of a third party) to justify our processing, if you have grounds to object based on applicable law. In some cases, we may demonstrate that we have compelling legitimate grounds to process your data that override your rights and freedoms. You have the right to object to our processing of your Personal Data at any time, for any reason or no reason, where we are processing your Personal Data for direct marketing purposes.
- Right to Lodge a Complaint: If you believe that we have violated your privacy rights, you have the right to lodge a complaint with the relevant data protection authority or privacy commissioner in your jurisdiction.
In your request, specify the Personal Data you want rectified, erased, or restricted. For your protection, we may only process requests related to the email address used to send the request and may need to verify your identity. We will comply as soon as reasonably practicable. Note: We may retain certain information for recordkeeping or to complete transactions initiated before your request.
How to Exercise Your Rights
To exercise any of the above rights, please follow the instructions below:
Submitting a request using this webform
Sending an email to privacy@onlocationexp.com
Calling us at 1-866-983-0571
We use a variety of administrative, physical, and technology solutions, including engaging with qualified cybersecurity companies, to protect your information from unauthorized access, loss, or misuse. Because there is always some risk in transmitting information over the internet and otherwise processing information, we cannot and do not guarantee or warrant the security of any information that you transmit on or through the Services or that we otherwise maintain.
We will retain your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Services to you; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is legally advisable (for example, in regard to applicable statutes of limitations, litigation, or regulatory investigations so that we can preserve evidence to protect or defend our rights).
Our Services, newsletters, email updates, and other communications may, from time to time, contain links to and from the websites of others, including our partner networks, retail partners, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
Any updates we may make to our Privacy Policy will be posted on this page, and we may also provide a website notice of any material changes for a reasonable period of time. Please check back frequently to see any updates or changes to our Privacy Policy. If you do not agree or consent to these updates or changes, do not continue to use the Services.
Data Controller Contact Information
