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since i bought this game 3 weeks ago i get always timeouts and DCs in every match. Furthermore you loose games often because of network errors.

this is not acceptable

again 3 weeks ! no support , nothings happens, what a shame ...

i request my money back at steam support ,

thx 4 a lot of trouble

the disconnects make it unplayable! you have to put better server performance behind it, who can we contact loquee? ( i know you dont work there any more, but someone needs to be aware of this! )

Sometimes almost unplayable.....to many connection error....

no refund by steam, because its not within two weeks and too many playtime (more than the half of the playtime was waiting for reconnect -> lol? )

this is thx for beeing patient

meanwhile its the fourth week , and i could not even start the game.

A few minutes later, logged in...

ok, then

3 matches - 3 disconnects (!)

the game was not successful ? ok, most of the kids don't like to use their brain, thats ok.

but why do they sell this trash, reduced in summer sale or not, it's not playable and nobody faces the problem on server side.

no admins ? there must be the man who gets the money for sale on his banking account and he has to make sure that it is playable at least.

that's not fair

Cliffhanger Productions filed for bankruptcy, but it is unclear where that leaves Aerena. is there any way to get the server performance back? please, loquee or someone who knows, put us in touch with someone who used to deal with Aerena inside the company or someone who is managing the current servers so we can hear what the options are..

I told them it was a bad ideea to release the same game with the same name. Idiots, that's what you call them nowadays.

This is so sad. A good game, a nice community, helpful and encouraged Devs (Greetings to Loquee), and now this server, or Non-server, ruins everything. It's time to say good-bye I suppose. Until they find electricity in that strange server-room.

For me it works perfectly well ...
anyway, Cliffhanger still looks at the support mails. I'm not sure if the forums are monitored though.
So please write to support if the servers are slow or stuck or unstable.
After running a long time, it might just require a simple restart to resolve stuff like that!

Finally some weeks later ....

i checked this issue the last days and it works now.

Obviously somebody solved the problem or simply rebooted the server

however, no more DCs , no more timeouts

if the infrastructure runs, i think a bigger community can succesively grow, because this game is underestimated.

it's only too bad about the lost players in the last weeks.

EOF