Microsoft 365 Copilot vs.
ChatGPT Enterprise: Not all AI is built for work

Microsoft 365 Copilot leverages Work IQ, provides AI in the flow of work, and is built on a comprehensive approach to security and governance that are top differentiators compared to how other AI solutions work.

Microsoft 365 Copilot offers workflow continuity with persistent chat and memory across the Microsoft 365 apps, such as Outlook, Word, Excel, and PowerPoint. It also provides access to meetings and allows users to access AI without context switching.

All the business data that Microsoft 365 Copilot reasons over are protected by Enterprise Data Protection. Copilot also inherits the security, privacy, and compliance policies you’ve set up in Microsoft 365. 

Microsoft 365 Copilot keeps your existing security and compliance controls for your data. Permissions, confidentiality labels, and data loss prevention policies remain intact. The Microsoft Admin Center offers transparency and visibility across Microsoft 365 and Microsoft 365 Copilot.

Microsoft 365 Copilot provides Enterprise Data Protection across all business data, including Microsoft 365 data and data brought in by connectors. They are all protected within the Microsoft 365 environment. ChatGPT uses ingestion or sync connectors that pull Microsoft 365 data outside Microsoft’s trust boundary.

Microsoft 365 Copilot goes beyond AI chat. It is designed as an end-to-end AI solution that works across Microsoft 365 apps, grounds responses in real work context using Work IQ, and comes with agents to automate tasks and business processes. It also offers flexibility and choice with the latest AI models along with admin controls, audit logging, and compliance support—meeting enterprise requirements by design, not as an afterthought.

Microsoft 365 Copilot follows Microsoft’s responsible AI principles and uses your organization’s existing identity, compliance, and encryption controls. It never trains on your data, and all interactions remain within your Microsoft 365 tenant—helping you work confidently with sensitive information.