Zingage is an AI worker for home care agencies. It answers the agency's phones, fills open shifts when caregivers call out, keeps the EMR updated, and runs caregiver recognition and rewards — 24/7, for agencies on WellSky, AxisCare, AlayaCare, and HHAeXchange.

Is Zingage an answering service for home care agencies?

No. An answering service takes a message and wakes someone up. Zingage answers the call and then does the work: offers the open shift to qualified caregivers, confirms the fill, and updates the schedule in the EMR. Your team wakes up to a solved problem, not a voicemail.

Can AI fill caregiver call-outs and open shifts?

Yes. When a caregiver calls out, Zingage reaches eligible caregivers by call and text, confirms a replacement, and writes the change to the EMR — typically in minutes, at any hour. Agencies using Zingage report call-outs filled without on-call staff being paged.

Does Zingage work with my EMR?

Zingage reads and updates schedules, visits, and notes directly in WellSky, AxisCare, AlayaCare, and HHAeXchange. No double entry; your EMR stays the source of truth. See the integrations page for the current list.

Is Zingage HIPAA compliant?

Yes. Zingage is HIPAA compliant and SOC 2 Type II audited, with 99.99% uptime. Security documentation and audit reports are at trust.zingage.com.

How does Zingage help keep caregivers from quitting?

Zingage recognizes and rewards caregivers automatically — for reliability, referrals, and milestones — using data already in your EMR. Griswold Home Care reduced caregiver turnover by 20% with Zingage (Business Insider).